Human Resources Coordinator

Human Resources Coordinator
AU-VIC-Melbourne
**Description**:
Expect more than a job

Our values are the heartbeat of our organization, and we live, breathe and play by them every day. Join our team as a **Human Resources Coordinator** and experience the satisfaction of being part of a unique culture.

As a Percepta team member, you can expect
- **Culture of Service** - to be treated like you are the customer from day one
- **Teamwork** - belonging to a supportive family team environment that encourages growth, fosters trust and open communication and acknowledges value in your contributions
- **Respect**- a team that is accountable, dependable and gives you their full attention
- **Proactive** - to surround yourself with solution-oriented people who strive to improve themselves, others and the organization
- **Career** - growth and lots of learning opportunities for aspiring minds
- **Diversity** - be a part of our growing diverse and community-minded organization that is all about having fun
- **Competitive compensation**:

- we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs include incentives and promote physical, mental, and financial wellness.

**Summary**

The HR Coordinator will support day-to-day human resources operations and special projects. This position will be responsible to provide HR and administrative support; including human resources processing, recruitment assistance, on-boarding, and general HR inquires.

**Responsibilities**

**HR Administration**
- Assists with maintenance and update of corporate policy/procedure documents.
- Ensure all paperwork for employee status changes are complete, logged, and filed appropriately.
- Maintain all employee files.
- Refers employees with employee relations issues to appropriate Sr. HR Business Partner or HR Manager.
- Maintains information on bulletin boards and insures adequate supply and availability of personnel-related forms.
- Orders office supplies for Human Resources.
- Maintains system for benefit processing properly documented and coordinates with the Sr. HRBP or HRBP on missing and/or needed information
- Maintain confidentiality of all personnel related issue
- Work on activities and/or projects as requested by HR team and/or HR Management

**Employment**
- Assist with the generation of offer letters and new hire on-boarding procedures, as well as conduct new hire orientation as needed.
- Create new hire packets and audit new hire paperwork for completion prior to filing.
- Ensure all employee documents are compliant with local labor law and that all information is entered accurately for all new hires within the first 3 days of employment.

**HR Systems and Benefits**
- Uses the Human Resources Information System (HRIS) to perform employee record maintenance and new hire set up, including personnel folders and applicant input
- Coordinate Health and Wellness Initiatives with the Site Admin and TTEC Benefits team
- Answers basic benefits questions for employees seeking assistance
- Occasionally assist TKS with timekeeping system updates and/or general timekeeping questions from employees

**Education**
- Certificate or Diploma in Human Resources Management or similar is preferred.

**Experience**
- 1 - 2 years’ HR and/or OD administrative support experience required.
- Human Resource Information Systems (HRIS) experience preferred.
- Knowledge of how the HR function works and supports the business.

**Skills**
- Possess a high degree of professionalism.
- Excellent oral and written communication skills.
- Strong customer service orientation.
- Detail oriented with high level accuracy.
- Excellent reliability and attendance.
- Ability to maintain confidentiality and ability to handle sensitive material.
- Ability to learn quickly and multi-task.
- Ability to prioritize activities in a fast-paced and dynamic environment.
- Exceptional time management skills.
- Exemplary standards of integrity, personal work ethic and continuous involvement in self-education and development.
- Understanding/knowledge of Employment Law

**Other**
- Available to work or travel outside normal work schedule when necessary.
- Ability to work well and interact with others at varying organizational levels.
- Must provide excellent customer service to all Percepta employees.