Service Coordinator

5 days ago

Melbourne, Australia Ace Care Services Full time

Ace Care is a prominent provider of NDIS Services in Melbourne, offering comprehensive services to support the needs of our community. We are dedicated to delivering the highest standard of care and ensuring that every participant's experience is tailored to their individual needs.

**Role Overview**:
The Service Coordinator will be responsible for overseeing the day-to-day operations of our NDIS services in Melbourne, including our Supported Independent Living (SIL) Group homes and community-based caseload. As an integral part of our management team, the Service Coordinator will play a pivotal role in ensuring smooth service delivery, maintaining compliance with NDIS guidelines, and managing stakeholder relationships.

**Key Responsibilities**:
Operational Management: Oversee the daily operations of Ace Care NDIS Services in Melbourne, ensuring efficient service delivery.

Stakeholder Management: Collaborate with key stakeholders, including support coordinators, guardians, government bodies, and NDIS representatives in Melbourne, ensuring effective communication and collaboration.

Compliance & Standards: Ensure that all services in Melbourne are delivered in accordance with NDIS guidelines and maintain compliance with quality and safety standards.

Team Leadership: Work closely with a multidisciplinary team across HR, marketing, and accounts departments, promoting a culture of teamwork and excellence.

Service Improvement: Continually assess and refine service delivery methods in Melbourne to ensure participant satisfaction and meet the organization's objectives.

Reporting: Provide regular reports on service delivery metrics, participant feedback, and any operational challenges to senior management in Melbourne.

Budget Management: Collaborate with the accounts team to ensure services are delivered within budget in Melbourne and identify opportunities for financial efficiency.

**Required Qualifications & Experience**:
Bachelor's degree in a related field (e.g., healthcare management, social services, business administration).

Previous experience in a managerial role within the NDIS or similar healthcare services in Melbourne.

Strong understanding of NDIS guidelines and compliance requirements in Melbourne.

Demonstrated ability to manage complex stakeholder relationships.

Proven leadership skills with the ability to inspire and motivate a team.

Excellent communication and interpersonal skills.

**Preferred Skills**:
Experience working in SIL Group homes in Melbourne.

Knowledge of Melbourne-specific NDIS regulations and requirements.

Strong problem-solving skills and a solutions-focused attitude.

**Benefits**:
Competitive salary package.

Collaborative and supportive team environment.

Opportunities for professional development.

Make a tangible difference in the lives of our participants.

**How to Apply**:
**Salary**: $70,186.02 - $92,774.39 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Melbourne, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- NDIS: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Workforce Coordinator

    1 week ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting Opportunity has arisen for a Workforce Coordinator to join ServiceStream in our Collins Street office. About the Role An exciting Opportunity has arisen for a Workforce Coordinator to join ServiceStream in our Collins Street office. ServiceStream’s Telecommunications division are...

  • Scheduling Coordinator

    3 days ago

    Melbourne, Australia Service Stream Full time

    Primary LocationVIC - Melbourne - 655 Collins St - Job Description SummaryAn exciting opportunity has arisen for a Scheduling Coordinator - Advanced Metering to join Service Stream in our Melbourne office. - About the Role Service Stream’s Utilities division are currently seeking a Scheduling Coordinator - Advanced Metering to join our growing...

  • Asset Coordinator

    1 day ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary Exciting new opportunity for an Asset Coordinator to join our Business Services division About the Role Service Stream’s Corporate division are currently seeking an Asset Coordinator to join our growing company. In this role, you will be responsible for the day to day administration and management...

  • Asset Coordinator

    2 weeks ago

    Melbourne, Australia Service Stream Full time

    Primary LocationVIC - Melbourne - 655 Collins St - Job Description SummaryService Stream are on the hunt for a motivated and driven individual to join our well-established Group’s Assets team as the Asset Coordinator! - About the Role Service Stream are looking for a motivated and driven individual to join our well-established Group’s Assets team as the...

  • Learning & Development Coordinator

    21 hours ago

    Melbourne, Victoria, Australia Service Stream Full time $60,000 - $80,000 per year

    Primary LocationVIC - Melbourne - 655 Collins St Job Description SummaryWe have an opportunity available for a Learning & Development Coordinator to join our People and Experience Team About the RoleThis role is responsible for coordinating and delivering capability development programs—particularly across early career and leadership cohorts—and...

  • Learning & Development Coordinator

    23 hours ago

    Melbourne, Victoria, Australia Service Stream Full time $60,000 - $90,000 per year

    Primary LocationVIC - Melbourne - 655 Collins StJob Description SummaryWe have an opportunity available for a Learning & Development Coordinator to join our People and Experience Team.About the RoleThis role is responsible for coordinating and delivering capability development programs—particularly across early career and leadership cohorts—and...

  • Continuous Improvement Coordinator

    3 days ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary The Continuous Improvement Coordinator supports the Continuous Improvement Manger to identify and drive the successful implementation of new or changed processes across the Business Services functions. The role involves defining stakeholder needs and process input/output requirements (i.e.,...

  • Project Coordinator

    5 days ago

    Port Melbourne, Australia Service Stream Full time

    Primary Location VIC - Port Melbourne - 331 Ingles Street Job Description Summary Service Stream is looking for a Project Coordinator to join the completions team to assist with the monitoring of completions artefacts About the Role - Overall management and coordination, and completion of documentation in accordance with client standards - Assist in the...

  • Data Operations Coordinator

    7 hours ago

    Melbourne, Australia Service Stream Full time

    # **Primary Location**VIC - Melbourne - 655 Collins StWe are growing - join our Defence division and Service Stream supporting the PAS contract.***We are proud to become a new Australian Department of Defence partner, offering career opportunities to support the delivery of Property and Asset Services across South Australia and the Northern Territory.***We...

  • Rto Compliance and Systems Coordinator

    1 day ago

    Melbourne, Australia Service Stream Full time

    Primary LocationVIC - Melbourne - 655 Collins St - Job Description SummaryService Stream are on the hunt for a new full-time permanent RTO Compliance and Systems Coordinator based out of our Collins Street and Ferntree Gully locations. - About the Role About us Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's...