Ict Help Desk Officer

2 days ago


Sydney Central Business District, Australia HAYS Full time

WFH - State Government Organisation - 7 Month Contract with Potential for Extension

**Your new company**
***
This state government organisation is currently looking for Service Desk Analysts to join their IT support team in a 7 month contract with the potential to extend. This organisation is located in Parramatta area but you will have the opportunity to WFH fulltime. You will have the great opportunity to work as part of a large government organisation.

**Your new role**
***
As Service Desk Analyst you will support users with Level 1 technical issues. You will be responsible for answering the phone and being that first point of contact providing top tier customer service. You will work in a small team, delivering IT support to end users, which across Windows 7/10, Active Directory and password resets, Outlook, O365, MS teams and Exchange. You will be troubleshooting Hardware and Software.

**What you'll need to succeed**
***
- Minimum 1 year experience in L1 technical support
- Previous experience in working in a large helpdesk environment
- Previous experience in customer service
- Previous experience in Active Directory, O365, Outlook, Windows 10 and Exchange
- Excellent communication skills
- Excellent customer service

**What you'll get in return***
- **Fulltime WFH**
***:

- **7 Month Contract with The Potential for Extension**
***:

- **Competitive Hourly Rate**
***

***

**What you need to do now**

***

**LHS 297508** #2728615



  • North Sydney, Australia Wenona Full time

    **(Permanent, Full-Time)**: Wenona values professional services staff who demonstrate a positive and proactive approach to their work and have a willingness to participate fully in the life of the School. We look for enthusiastic, dedicated and capable staff who demonstrate initiative, good humour, and professional behaviour and support the values and aims...


  • North Sydney, Australia Wenona School Full time

    **(Permanent, Full-Time)**: Wenona values professional services staff who demonstrate a positive and proactive approach to their work and have a willingness to participate fully in the life of the School. We look for enthusiastic, dedicated and capable staff who demonstrate initiative, good humour, and professional behaviour and support the values and aims...


  • Sydney Central Business District, Australia HAYS Full time

    ICT Customer Support Officer - State Government Organisation - Contract - Till December 23 Warilla Location **Your new company** This State Government Organisation is currently looking for experienced ICT Customer Support Officers to join their IT team in a 5-months contract with the potential to extend. They have an office in **Warilla**, you will have an...


  • Council of the City of Sydney, Australia Infopeople Full time

    Our client, a government agency based in NSW, is looking to onboard an ICT Help Desk Support for a short-term contract. Key Accountabilities - Manage Jira Service Management (JSM) queues and oversee the flow of high-volume tickets to ensure timely resolution. - Assist the ICT support team with troubleshooting and resolving complex tickets. - Engage with...

  • Ict Systems Analyst

    1 week ago


    Sydney, Australia Concert ICT Full time

    **ICT Systems Analyst** We are looking for an ICT Systems Analyst with a skillset in Systems & Data Integration and Compliance Management. **Location: Sydney - In office** **Work Type: Permanent (Full-time)** (38 hours per week) **Salary: $70,000 to $80,000** **About us**: Concert Group (Concert Resources Pty Ltd, Concert ICT Pty Ltd) is an...

  • Ict System Analyst

    7 days ago


    Sydney, Australia Concert ICT Full time

    **ICT System Analyst** We are looking for a Systems Analyst with strong skillset in Systems & Data Integration and Compliance Management. **Location: Sydney - In office** **Work Type: Permanent (Full-time)** (38 hours per week) **Salary Package: $120,000 to $140,000 Inc. Super depending on experience** **About us**: *** Concert Group (Concert ICT Pty...


  • Brisbane Central Business District, Australia Peoplebank Full time

    **Role - Project Support Officer - ICT** **Brisbane CBD based, Flexible work arrangements** **Hourly rate ($50.53 ph. incl. super)** **About the role** As a Project Support Officer, you will be responsible for implementing and providing governance and administrative support to the delivery of a large complex ICT Program for one of QLD. Govt...


  • Brisbane Central Business District, Australia Peoplebank Full time

    Location: - Brisbane CBD- Job Type: - Contract- Posted: - about 2 hours ago- Contact: - Moitri Banerjee- Discipline: - General IT - Reference: - 257685**Role - ICT Training Officer** Brisbane CBD based Hybrid working Initial engagement until Sept'24 Possible extensions, Hourly rate ($92.70 PH) **About the role** The role's objective is to create and...


  • Sydney, Australia Mulpha Full time

    **Introduction**: ABOUT MULPHA Mulpha is one of Australia's most experienced real estate and hospitality investors, with highly specialised operational management and development capability. The Group has an extensive portfolio of real estate, property development, hospitality, education, and private equity assets, and invests in some of the fastest growing...

  • Help Desk Analyst

    4 weeks ago


    Sydney, Australia Indigeco Pty Ltd Full time

    Overview - $80,000 salary + full-time permanent role - Supportive team culture with strong career growth The Role & What’s on Offer - Permanent full-time employment (not contract) - 6–8 week training program (1 week induction + shadowing on shifts) - Exposure to cutting-edge Linux-based systems and AWS environments - Supportive, collaborative team...