Dx & Content Coordinator - Home & Everyday Big W X

**At BIGW, a job is never just a job.
**It’s the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a desire to make a real difference for families and you’re looking for a place to develop, you could be who we’re looking for.
- Join a highly energetic and innovative team
- Be part of the key function of business transformation journey
- Enjoy a workplace flexibility culture

**BIG W X-ness**

The BIG W X Team is made up of an innovative and forward-thinking bunch representing one of Australia’s biggest retailers. We partner across our eco system to fuel our digital transformation journey.

We welcome challenges and co-create solutions to deliver consistently good customer experiences.

We come from diverse backgrounds, but share a common purpose to make a real difference for our families.

**The Role
The Digital Experience & Content Coordinator brings the BIG W digital offer to life through the execution of content that inspires customers, driving customer conversion and sales growth.

Some other responsibilities would include:

- Develop and execute digital content that is inspiring, supports brand principles, SEO Principles, content categorisation and structure in order to drive customer conversion.
- Ensure content meets the digital content and photography style guide that is aligned to overall BIG W Brand guidelines.
- Partner with the Commercial Teams and their suppliers to source product details for digital content as they build their ranges, including product descriptions, features and benefits, specifications and any available images.
- Partner with the Commercial Teams & their suppliers to source product samples for upcoming range launches where images are not available, and process these for photography with our agency.
- Partner with the Marketing Design Team to source marketing content and creative assets to support marketing activity.
- Partner with the Marketing Content Producers to manage the flow of product samples for photography, and maintain accurate data.
- Work to the critical path tracker and workflow to ensure timelines are met, stakeholders are engaged appropriately and processes are efficient and cost effective.
- Partner with Legal team to understand consumer laws in relation to content and ensure any online content meets those requirements.
- Act as Digital Champion and support the development of a ‘digital mindset’ across all stakeholder teams.
- Develop as an agile and collaborative digital team member, that adapts to change and is focused on the customer.
- Participate & Assist in cross functional Universe Digital post implementation reviews to drive continuous improvement and performance of the customer's digital experience, looking for opportunities to increase sales and conversion rates at key customer touch points with content to suit individual customer needs.
- Understand and work within disciplined ways of working to ensure timelines are met, stakeholders are engaged appropriately and processes are efficient and effective.

**About You**
To be successful you will have previous experience in a Digital Experience or Content team coordinator role for a large multichannel retail business You will be passionate about collaboration to deliver great experiences to our customers. You will also enjoy fast paced work environments and have a keen eye for details and phenomenal organization skills.

What you bring:

- Previous experience in a Digital Expereience for a large multichannel retail business.
- Mid-level Excel proficiency and a keen eye for detail is required to be successful in this role.
- Strong knowledge and experience in digital creative principles including written copy and photography
- Previous Experience as a known and trusted business partner In a fast paced environment
- Critical to success in this role will be your attention to detail.
- Focus, curiousity and empathy, with an eye for the bigger picture.

**What's in it for you?**
- An attractive remuneration package including base, super & employee discounts
- Opportunity to join a engaging team
- Tech options - Woolworths is the largest employer of Google Apps in Australia, are early adopters of Agile and have BYOD options too
- An exciting career - as our business grows, so do the opportunities for our people
- Flexibility and work-life balance policies that will help you thrive

**Joining the Group
As part of the wider Woolworths Group, we care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplac