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Program and Engagement Manager

2 weeks ago


Parramatta, Australia Parramatta City Council Full time

The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically sustainable.

**About the role**

The Program and Engagement Manager role has accountability for leading and managing the Library Program and Engagement team and creating meaningful, high-quality experiences to the library’s customers. This role is a key people leader role and as part of the Library Leadership Team contributes to policy, planning and shaping the future direction of library services.

On a daily basis you will:

- Lead and manage the Program and Engagement Team to ensure high-standard library programs are provided by the library that meet financial and business performance criteria.
- Liaise and manage relationships with a key stakeholders and partners, both internal and external.
- Be an active member of the Library Leadership Team.

**About You**

You will also bring:

- Degree qualification in Librarianship, Business Management, Community Cultural Development (or related discipline).
- Demonstrated experience in sourcing, researching and analysing quantitative and qualitative data and trends, and integrating with social, cultural, environmental and place information within a strategic planning, economic and visitor context.
- Extensive experience in leading diverse, multiskilled and high performing teams to ensure services are delivered to a high standard to meet financial and other business performance criteria.
- Extensive experience in the curation, planning and innovative delivery of programming activities, and collaborating with multiple stakeholders in the delivery to achieve positive outcomes.
- Demonstrated experience in designing user-centric programming experiences, including digital user experience.
- Comprehensive knowledge and experience developing and delivering strategy, policy and framework in a government context.
- Exceptional ability to communicate, negotiate, build relationships and influence others with an engaging approach and technique.
- Analytical approach to interpreting data and communicating insights.
- Advanced problem solving and decision-making ability, including confidence in working with leaders to resolve high priority, and often sensitive and complex issues and conflict.
- Highly advanced change management leadership within a highly complex stakeholder environment.

**What’s on offer**
We are offering an attractive remuneration package ranging from $125,996.69 to $138,699.50 plus 11.5% Super

In addition, City of Parramatta also offer excellent employee benefits which include:

- A range of flexible work arrangements including hybrid WFH arrangements
- 14 weeks paid parental leave
- Access to Long Service Leave after 5 years
- Central Parramatta location (Public transport at our door, discounted parking)
- Significant leave benefits (up to 12 days flexitime, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
- Learning and development opportunities
- Health and Wellbeing programs (Fitness Passport, flu shots, etc.)

**Want to know more?**

**How to apply**

Please attach a Cover Letter addressing the requirements of this role.

Applications close **9pm**Friday, 31, January 2025**and will not be accepted through any other medium.

Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview.