Engagement Manager

Division: Homes NSW
- Location: Parramatta, NSW, AU, 2150
- Req ID: 76527

**Engagement Manager**

**Location - Parramatta, Inner West, Inner Sydney City and other various locations**

**Employment type - Temporary opportunity until July 2026**

**Salary - $129,464.00-$142,665.00 plus superannuation and leave loading**

**Your role**

The purpose of this role is to manage local communication and engagement, ensuring tenant outcomes are at the centre of local community engagement.

This role will require extensive site visits across various Sydney locations and in some cases multiple site visits per day.

**What you’ll do**

As the work of this role will relate to the division’s strategic direction, the Engagement Manager will need to effectively manage relevant stakeholder relationships and develop and implement community engagement plans to ensure they adhere with Housing Portfolio requirements.

The responsibilities of this position will also include:

- Ensuring stakeholders are consulted during plans at the appropriate level and time and are provided with up-to-date information, and a clear understanding of Housing Portfolio project objectives and benefits
- Collaborating with the broader Portfolio Management (Assets) Engagement teams to ensure a coordinated and consistent approach to government and senior stakeholder relationships, media, issues management and marketing
- Building and sustaining solid relationships with a vast network of key internal and external stakeholders, working towards mutually beneficial outcomes in order to facilitate and foster their involvement in the development of project activities
- Keeping up to date with engagement progress and maintaining awareness of community issues and concerns to develop proactive communications and thereby reduce the likelihood of issues arising
- Managing the preparation, production, and release of public information, including newsletters, maintenance updates, corporate brochures, presentation materials, and articles, website, community and stakeholder correspondence and relevant briefing materials

**What we’re looking for**

**Essential Requirements**
- Tertiary qualifications in a related discipline and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development.
- Current driver’s licence
- Ability and willingness to conduct multiple site visits per day across consecutive days
- Ability to work from the Parramatta office at least 50% of the time each month and attend multiple site visits across Sydney, including areas such as Sydney City, Inner West, Bankstown and Liverpool as needed
- Exceptional written and verbal communication skills
- Out of the box creative thinking skills
- The ability to adapt to differing personalities and build a rapport
- High attention to detail
- A professional demeanour
- Strong negotiation and problem-solving skills
- The ability to lead, encourage and manage others
- For more information about the role, please click here to download the Role Description

**What We Offer**
- We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
- Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**
- Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**
- Click apply, attach an up-to-date résumé (maximum 3 pages) and a cover letter (maximum 2 page) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- Considering a recent task/project that you were directly involved in, how did you communicate strategic business objectives? Explain how you engaged with stakeholders, both internally and externally and how you varied your communication to engage diverse audiences.
- Share a recent situation where you were required to take the lead on delivering customer focused services that required team coordination to achieve positive outcomes to strict timeframes and deadlines. How did you measure the success?

**Applications close**Sunday 10 August at 11:59pm AEST.

**Got a question?**
- Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**
- We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identi