Freight Investigator

2 weeks ago

Sydney, Australia Roc Consulting Full time

EXCITING OPPORTUNITY FOR A CUSTOMER SERVICE SUPERSTAR
- ENERGETIC AND FRIENDLY WORK CULTURE
- AWESOME CAREER OPPORTUNITY WITH WELL ESTABLISHED NATIONAL BUSINESS

**Company**

This business is one of Australia's fastest growing transport and logistics providers. They have significantly grown year on year for the last 10 years to now be known as one of the most respected logistics companies in the country.

Internally, the best part of this business is their brilliant staff culture, it is a fun, dynamic, and highly motivated team that value having high staff morale and creating an environment where everyone feels motivated to come to work and be inspired.

With the head office located in Mascot in Sydney, and the business offers a guaranteed career path for all staff with career ambition.

**Position**

The position of Freight Investigator is now available. The position is responsible for all enquiries with both customers and carriers.

You will carry out the below:

- Investigating issues regarding missing, damaged or delayed freight
- Coordinating local, interstate and international pick-ups and bookings with customers
- Organising bulk trucks for interstate freight
- Generating consignment paperwork for customers
- Assisting customers in determining the best carrier for any given situation
- Lodging enquiries, bookings and providing quotes
- Assisting with inbound calls when needed

The role is part of a customer service team based in Mascot, Sydney that service clients nationally as the first point of contact for all customers and therefore is an integral team within the business.

**Benefits**
- **$65k-$70k + Super**:

- **Great work/life balance - no weekend work required**:

- **Vibrant work culture with a young, motivated team**:

- **Modern office located in Mascot**:

- **Genuine career scope**
- Prior experience working in a customer service-based role within the transport industry is necessary
- Available for full time employment with standard Monday to Friday office hours
- You must be a team player with the ability to work cohesively with others
- Have a great attitude, with a friendly and warm demeanour with customers
- Excellent communication skills are essential

Please note, this role is based in Mascot, Sydney.

BBBH5439_167895682423475

  • Inbound Call Centre Customer Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Direct Freight Express Full time $40,000 - $60,000 per year

    Our Story:Direct Freight Express is a nationwide family owned & operated Company with over 31 years experience in Road Transport. We currently have over 2200 employees across 60 locations and owe our growth to our dedication to customer focus, innovation and service.The Opportunity:We are currently seeking highly motivated individuals to join our team as...

  • Key Account Manager

    2 weeks ago

    Sydney, Australia Frontline Full time

    Close to CBD - Newly Created Role - expanding company - Supportive team environment **The Client** *** Freight forwarder who is Australian owned and brokerage specialist that is growing and continuing to expand, looking for that person who can excel and provide valued customer service to a portfolio of existing and new clients. **The Position** In this...

  • Store Person with Forklift Licence

    6 days ago

    Sydney Western Suburbs, Australia HAYS Full time

    Store person with Forklift licence and high reach experience. **Your new company** International sport equipment wholesale company, based in the Sutherland Shire. **Your new role** Daily Duties - Coordinate cross-checking of received deliveries with corresponding invoices and report any discrepancies. - Coordinate accurate picking, packing and second...

  • Customer Service Representative

    2 weeks ago

    Sydney, Australia PERSOLKELLY Full time

    Our client is seeking savvy Customer Service Representatives that will primarily be responsible for the company's most valuable clients in the logistic and freight division. Customer Service Representative - Working for a recognised and industry leading airline. - 3-month initial assignment with possibility for extension. - Located in Mascot. - On-site...

  • Resolutions Representative

    3 days ago

    Sydney, Australia PERSOLKELLY Full time

    . **About the Company**: **3M** **About the Role**: 3M are currently recruiting for an experienced Resolutions Representative to join their Customer Resolutions Team. This is an exciting opportunity for a problem solving individual. Must have similar experience within an FMCG organization or Logistics. **Your main duties and responsibilities will...

  • Manager, Case Management

    1 week ago

    Sydney, Australia Qantas Full time

    **Company Description** About Us Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two...

  • Warehouse Administrator

    6 days ago

    Sydney, Australia Daikin Full time

    The Opportunity Daikin Australia, a world leader in air conditioning solutions is looking for a Warehouse Administrator to join our new warehouse team in Sydney. Reporting to the Warehouse Manager, this hands-on role is responsible for providing administration support to the warehouse team to ensure the prompt processing of inbound and outbound...

  • Environment Manager

    2 weeks ago

    Sydney, Australia Pacific National Full time

    **Environment Manager** - ** Focused on driving world class Environmental performance**: - **National role with flexible location - Sydney, Wollongong, Newcastle, Brisbane, Melbourne**: - ** Strong executive backing to manage operational environmental risk**: - ** Permanent full-time opportunity** **About us** As Australia’s largest private rail...

  • Performance Attribution Analyst

    1 week ago

    Sydney, Australia Downer Group Full time

    **Job ID**: 595853 **Job type**: Full Time - Permanent **Categories**: Engineering (All disciplines), Information Technology, Maintenance, Manufacturing, Project Management, Operations/Production, Construction Who we are Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading...

  • Portfolio Manager Case Management

    2 weeks ago

    Sydney, New South Wales, Australia Qantas Full time $120,000 - $180,000 per year

    Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and...