Customer Service Administration Officer

2 days ago

Forest Hill, Australia O'Brien Glass Industries Limited Full time

**Are you searching for a new career?**

Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment?

This exciting opportunity as a Customer Service Consultant might be the role you have been waiting for

**The Role**

Supporting O'Brien Group Services, this is an opportunity for a customer service and administration superstar to join a growing business**.**

**Key responsibilities include**:

- Be the first point of contact for our customers
- Providing a great customer experience
- Data entry and data validation
- General Administration tasks such as Invoicing and Scheduling
- Assist project managers with specific administrative tasks related to their assigned projects
- Organise and communicate details of projects and specific assignments to team members
- Serve as a liaison between team members and the project manager

**The Perks**

O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:

- Discounts on major retail brands, dining experiences, insurances, travel, health and beauty and much more
- Training and development - we pride ourselves on helping our people realising their potential and provide them with a fulfilling career
- Opportunities to give back to the community through varied events and activities
- & Much more

**What we are looking for**
- A true passion for delivering customer service excellence
- Strong influencing and negotiation skills
- Resilience and the ability to work in a complex and fast paced environment
- Intermediate IT skills
- Professional communication and presentation skills
- Excellent and clear verbal and written communication skills
- ** MUST** have a current drivers licence
- Ability to resolve issues and create solutions for customers

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria but feel like you could make a difference at O’Brien, get in touch.

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