Customer Service Specialist

2 days ago

Forest Hill, Australia O'Brien Glass Industries Full time $60,000 - $80,000 per year

Are you wanting to work for an organisation that values its people, invests in communities, and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

The Role

Supporting O'Brien Group Services, this is an opportunity for a customer service and administration superstar to join a growing business. Key responsibilities include:

  • Be the first point of contact for our customers
  • Providing a great customer experience
  • Data entry and data validation
  • General administration

The Perks

O'Brien is committed to giving you fantastic benefits, a platform for development, and working with you to grow your career. To support this, we offer:

  • Discounts on major retail brands, dining experiences, insurance, travel, health and beauty, and much more
  • Training and development – we pride ourselves on helping our people realise their potential and providing them with a fulfilling career
  • Opportunities to give back to the community through varied events and activities, & much more

What we are looking for

We are seeking the right individual who has the traits and competencies to take accountability, reflectively engage with stakeholders, and drive customer outcomes. The right candidate will have:

  • A true passion for delivering customer service excellence
  • Strong influencing and negotiation skills
  • Resilience and the ability to work in a complex and fast-paced environment
  • Intermediate IT skills

If you meet the above criteria and you're seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now

At O'Brien, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron, a worldwide leader in vehicle glass repair, replacement, and recalibration services, operating in 40 countries across 6 continents

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