Customer Service Officer

15 hours ago

Spring Hill, Australia Medilaw Full time

**Company Description**
MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.

We are seeking an enthusiastic and driven Customer Services Officer with prior experience skilled customer service administrators who might be seeking a change

Reporting to the Customer Service and Reception Manager, you will be responsible for supporting customers through the provision of advice and arranging suitable appointments with our extensive specialist consultant team.
**Job Description** Responsibilities will include but are not limited to**:

- Liaising with customer to plan and implement agreed services
- Scheduling of appointments.
- Maintaining busy inboxes, with queries, appointments and non-appointment services
- Providing administrative and operational support to consultant practitioners
- Providing information and advice to customers, or prospective customers
- Undertaking other tasks assigned to the Client Services team, and supporting the greater team in general. #Medilaw

**Qualifications** To be considered for this role you will have**:

- Demonstrated the ability to provide excellent customer service
- Excellent verbal, written and interpersonal communication skills
- Demonstrated the ability to work independently and within a group environment
- A personal approach which is enthusiastic, friendly and helpful
- Strong prioritisation skills while maintaining a level of flexibility
- Attention to detail is a must
- Computer literacy, with proficiency in Microsoft Office (Word/Excel)

Medilaw offers an exciting and fast paced team environment where client focus, team spirit, drive and respect are key features. Ours is a growing business and opportunities abound for talented performers.

**Additional Information**
**_
Why join us?_**
- Corporate benefits including Discounted Health Insurance/Gym Memberships & Travel Perks (Car Hire & Hotel), Novated Leasing, Salary Packaging, Employment Assistance Program, Paid Parental Leave & Purchased Leave.
- Employee Referral Program - Be rewarded for successfully recommending great talent.
- Thorough induction, ongoing mentorship & tailored professional development plan. Career progression pathways being part of the broader MedHealth group of businesses.

**You are welcome here.**

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

  • Customer Service Officer

    2 weeks ago

    Spring Hill, Australia IPAR Full time

    **Company Description**: Medilaw is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. We are seeking an enthusiastic and driven Client Services Officer. Reporting to the Department Manager, you will...

  • Customer Service Officer

    1 week ago

    Spring Hill, Queensland, Australia MedHealth Full time $50,000 - $80,000 per year

    Company Description MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of...

  • Bookseller Customer Service Operations

    3 days ago

    Spring Hill, Australia QTW Full time

    We are an educational textbook supplier and bookshop, specialising in vocational training and language learning resources, and we are looking to add someone to our team in a multi-faceted role covering retail bookselling, customer service, general administration and operations. - has an understanding of, interest in, or is familiar with, vocational education...

  • Customer Service Officer

    1 week ago

    Notting Hill, Australia Drager Full time

    **Location**: Notting Hill Employment Type: FP - Full-Time Permanent Department: Services Support Manager: Interlock **Salary**: Competitive Salary plus bonus & great team In Australia and New Zealand, Dräger is the market leader of alcohol interlock devices; our goal is to assist our customers who are our Interlock Device participants to get back on...

  • Client Services Concierge

    4 days ago

    Spring Hill, Queensland, Australia Integrated Solutions Group Queensland Full time $45,000 - $60,000 per year

    About UsWe're a team of professionals who take pride in delivering quality work and achieving great results. While we hold ourselves to high standards, our workplace is relaxed, respectful, and supportive. We enjoy a good sense of humour, value teamwork, and believe people do their best work when they feel trusted, comfortable, and free to be...

  • Customer Service Officer

    11 hours ago

    Cannon Hill, Queensland, Australia REIQ Full time

    About the REIQ:At the Real Estate Institute of Queensland (REIQ) we are proud to offer a supportive and highly collaborative team environment and are committed to promoting a positive work-life balance. We pride ourselves on our tight knit culture, where each member of the team is valued for what they add. We regularly celebrate our wins and look for any...

  • Desktop Services Technician Ii

    15 hours ago

    Spring Hill, Australia Geosyntec Consultants, Inc. Full time

    Overview: Do you want to build an impactful career to change the world for the better? Geosyntec has an exciting opportunity for an enthusiastic, independent, resourceful, and experienced **Desktop Support Technician II**, to join our growing Information Technology team to ensure company systems and networks are always designed, developed, deployed, and...

  • Administration Officer/receptionist

    3 days ago

    Spring Hill, Australia All Aged Care Full time

    _**What we are looking for**:_ All Aged Care is a quality provider of in-home care services located in Brisbane CBD close to public transport. We are a multi-cultural organisation who pride ourselves on delivering services which exceed client's expectations which enable clients to remain living independently in their own homes. We are seeking an...

  • Guest Service Agent/front Office Reception

    3 days ago

    Spring Hill, Australia QLD Full time

    **So what's in it for you?** - To work under the award-winning Global Brand with inspiring and creative team - Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia -bring your personality and sense of fun to work and the most amazing team to work with. - Whether it's career...

  • Service Delivery Coordinator

    2 weeks ago

    Spring Hill, Queensland, Australia Programmed Full time $60,000 - $90,000 per year

    About The OpportunityAn exciting new opportunity exists to become a part of Programmed's Facility Management business unit. Reporting to the Service Delivery Team Leader, your primary responsibilities will include overseeing the day-to-day administrative tasks and coordinating various services related to the contract. This encompasses managing work orders,...