Hmm-administrative Assistant

6 days ago

Yennora, Australia CORE Community Services Full time

**Introduction**:
CORE Community Services Ltd. is a not for profit organisation serving South West Sydney for over 40 years. We provide a wide range of services, activities and programs across 5 Services - Children's Services, Youth Services, Multicultural Communities, Aged and Disability Care (ADC) and Community Engagement.. Our mission is to provide tailored diverse client centric services and opportunities that support and empower vulnerable communities to thrive, resulting in the best outcomes for all individuals.

**Description**:
The position working within our Aged and Disability Care Service (ADC) - Home Modifications and Maintenance Team, which provides a range of services to the aged and disability clients. The primary function is to play a vital role as the casual administrative support as well as provide a range of administrative task to support the day-to-day running of a busy office. This role is based at our Yennora office and reports to the Home Modifications and Maintenance Program Manager.

**Responsibilities Include**:
Answer telephone and provide information on referral process and services available.
Accept referrals from the MAC portal and enter consumer information into data base.
Oversee Lawn mowing program and provide direct contact to sub-contractors.
Updating compliment and complaints register.
Order stationery, office supplies or stock levels in warehouse as required.
Liaise with subcontractors and consumers to book appointments for modifications and maintenance work
Banking, reconcile at the end of each month & reconcile Bunnings
Provide general admin support to HMM team - information packs, collecting & sorting of mail
Enter data to DEX weekly
Consumer payments is current and up to date
Prepare Deposit Analysis of all consumer fees collected, with breakdown of relevant accounting codes, for authorisation by the HMM Program Manager
Monitor outstanding invoices on a weekly basis.
Any other tasks as required by your manager.

**Skills and Experiences**:
Selection Criteria

Highly developed interpersonal skills
Excellent phone interaction both with participants, staff and other professionals
Excellent written and verbal communication skills are essential.
High level skills in Word, Excel, Access, Outlook and Internet Explorer.
Competent in professional documentation, including the taking of meeting minutes, preparing high level correspondence and reports as requested.
Ability to multi‐task and work in a well organised manner, both independently and as part of a team.
The ability to prioritise work and make decisions regarding the day to day issues as directed
Ability to maintain high levels of privacy and confidentiality in regards to clients, staff and business matters.
- Successfully Undertake a National Police Check

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