Rto Office Administration

2 weeks ago

Yennora, Australia FHV Full time

**About Us**

We are a nationally accredited Registered Training Organisation (RTO) delivering High-Risk Work, Construction, and Safety courses across NSW. Our team is professional, energetic, and committed to maintaining the highest standards of compliance and service.

**About the Role**

This role suits someone who already understands **RTO systems and processes** and can confidently handle **administration, data entry, compliance documentation, and Smart & Skilled (STS) reporting**.
You’ll be working closely with our trainers, compliance officer, and admin team to ensure all student and course records are accurate, timely, and audit-ready.

**Key Responsibilities**
- Maintain and update student and course records within **aXcelerate** (essential)
- Manage enrolments, completions, and USI verifications
- Prepare and submit **STS Smart & Skilled reporting** and claims
- Process certificates, Statements of Attainment, and student documentation
- Coordinate communication between students, trainers, and assessors
- Ensure all training and assessment documentation meets compliance requirements
- Assist with audits, validation, and resource management

**Essential Requirements**

Minimum 1 year experience in an **RTO administration** or **training coordination** role
Strong working knowledge of **aXcelerate** — **this is essential**
Experience with **STS / Smart and Skilled reporting**
Understanding of **ASQA and Smart & Skilled compliance procedures**
Excellent attention to detail and data accuracy
Strong communication and teamwork skills
Proficient with Microsoft Office (Word, Excel, Outlook)

**Desirable (not essential)**
- Knowledge of HVCBA, HRWL, or Construction/Plant training programs
- Experience assisting with internal audits and compliance reviews

**Why Join Us?**
- Be part of a **supportive and down-to-earth team**:

- Work in a **professional, well-established RTO** with a growing national footprint
- Ongoing training and development opportunities
- Stable, long-term role with room for progression

We’re looking for a motivated and detail-oriented **Office Administrator / RTO Office Coordinator** to join our busy training office — **someone who loves being part of the team and getting stuck into the daily admin and compliance work, not directing it.**

**How to Apply**
- Only applicants with proven aXcelerate experience will be shortlisted._

**Job Types**: Full-time, Permanent

Pay: $80,000.00 - $85,000.00 per year

Work Authorisation:

- Australia (preferred)

Work Location: In person

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