Administration & Customer Service Scheduling Officer

2 days ago

Gold Coast, Australia Insight Resourcing Pty Ltd Full time

Be part of this growing national energy company
- Excellent team culture and fun working environment
- Great remuneration package and bonus structure

As a thriving national enterprise in the installation of solar energy, our client specialises in connecting people with affordable and environmentally sustainable energy for their home. Originating in 2012 with a hub on the Gold Coast, this fast-growing business has established a solid footprint across the eastern seaboard of Australia.

With a great offices located in Coombabah, complete with upbeat music, ping pong table, basketball/tennis courts and a trendy working environment, this is an opportunity to join a company that values having fun while you work.

**Key responsibilities will include the following**:

- Management of calendar - including booking installations & maintenance
- Ordering of stock for installations
- Adding installation details to government website for rebates and creation of job pack
- Liaising with installers and sales representatives in relation to each install
- Providing installers with their next day bookings and information relating to the installations
- Relaying relevant information for installations to Grid Application and Compliance officer
- Relaying notice of completed installation to Customer Service & Community Manager to submit the solar meter change with the relevant retailer
- Following up installers to complete installation paperwork
- Sending all relevant installation paperwork to the customer including warranty information

**To be considered for this position, you should have the following expertise**:

- Problem solving, decision making, attention to detail and organisational skills
- Ability to work in a team environment but have the ability to self lead
- Talent for recognising the opportunities for process improvement in those connections
- Outstanding written & verbal skills - able to document & present information in a clear & concise way
- Results driven with an ability to work to deadlines and manage multiple projects
- Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel
- Excellent writing and numeracy skills

On offer is a base salary of $65k + super, plus entry into an exciting modern business experiencing some rapid growth.

**Insight Resourcing

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