Administration Support Officer

1 day ago

Central Coast, Australia NSW Department of Customer Service Full time
Overview

Administration Support Officer at NSW Department of Customer Service

Location: Gosford NSW – Hybrid working arrangements

Duration: Temporary up to 6 months

Closing Date: Monday 22 September 2025 (9:59 AM)

Base pay range

A$84,659.00/yr - A$92,701.00/yr

About the role

An exciting opportunity has arisen for an Administrative Support Officer to join the SafeWork Licensing Team, part of the Authorisations and Verifications Directorate. This team delivers regulatory schemes to enable individuals, businesses and organisations to operate in NSW while ensuring compliance with the law. The role provides administrative support to facilitate business operations and supports the Management Team to achieve organisational objectives.

This role involves providing a range of support and administrative services across the team to enable effective operation of the business.

Key responsibilities
  • Manage and adapt to multiple competing priorities while ensuring customer and/or business needs are met
  • Provide administrative and support services, including records management, routine correspondence, meeting coordination and minutes
  • Complete routine financial transactions (invoicing) and purchasing services, ensuring compliance with agency standards and procedures
  • Utilise computer systems and applications effectively
  • Act as the point of contact with internal customers, respond to enquiries and provide information in a timely manner with a commitment to customer service and attention to detail
About You
  • Self-motivated with initiative and a willingness to identify opportunities for process improvement
  • Strong organisational and time management skills, flexibility, and ability to prioritise under competing demands
  • Sound ICT skills in Microsoft Office 365, Outlook, Teams and SharePoint
How to apply

Your application should include a covering letter (max 2 pages) and an up-to-date resume (max 5 pages) detailing your knowledge, skills and experience relevant to the role.

For enquiries relating to recruitment, contact Melanie Johnson at Melanie.Johnson2@Safework.nsw.gov.au

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) offers the opportunity to improve government services and contribute to reform across NSW. The department focuses on excellent customer service, digital transformation and regulatory reform.


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