Medical Secretary

4 days ago

East Melbourne, Australia Grow Obstetrics Full time

We need you

We have a fantastic opportunity for an experienced medical secretary to work in our busy obstetrics and gynaecology practice in East Melbourne. We recognise that our secretaries are the face and voice of our practice and we really value their contributions.

In this role, you will work as part of a harmonious team with one of our specialist obstetricians to provide the best care possible for our patients. We understand that our patients want a team they can rely on for their care so you are empowered to provide full end-to-end administrative support in collaboration with our specialists and with the support of our practice manager and other secretarial staff.

To be successful in this role you will be a compassionate person with a patient first approach. You will have excellent customer service and communication skills and great computer literacy. You will embrace opportunities to learn and drive improvement. Working well in a team environment is vital to the success of our practice.

Duties include but are not limited to:

- Diary and appointment management
- Greeting visitors and patients of the practice
- Handling telephone calls and correspondence across four doctors with a particular focus on the doctor you are working with
- Booking and organising medical procedures
- Proof reading and sending letters to medical practitioners
- Appointment billing and banking - including taking payments, transmitting Medicare and Private Health Insurance claims and managing exceptions, follow up outstanding accounts
- Ensuring medical records are up to date and ready for consultations
- Supporting the day to day needs of the doctor

Essential criteria
- Fully COVID vaccinated (at least 3)
- Commitment to long-term employment
- Strong computer literacy
- Ability to work under pressure and multi-task

Preferred criteria:

- Experience as a medical secretary - training will be provided
- Genie medical software experience including eclipse

Work hours are Monday 8:30-4:00, Tuesday 8:30-4:00 and Friday 7:30-2:00

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $30.00 - $35.00 per hour

Schedule:

- Day shift
- No weekends

Application Question(s):

- What is your COVID-19 vaccination status?
- What medical practice software have you used?

Work Authorisation:

- Australia (required)

Work Location: One location

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