Part/Full Time Medical Secretary

**Part/Full - Time Medical Secretary**
- Delightful Surgeon - opportunities to upskill - Gentu
- Part-Time or Full-time options available - East Melbourne
- Modern, beautiful rooms - commencement Late Oct/Nov

Are you an experienced and compassionate Medical Secretary with a genuine interest in women’s health? Do you take pride in creating a welcoming environment for patients while ensuring practice processes are streamlined? If so, we would love to hear from you

**About us**:
We are seeking two Medical Secretaries to join our Gynaecology practice in East Melbourne.

This is a wonderful opportunity to be part of a supportive team and work closely with our Surgeon while promoting a positive patient experience.

The Surgeon is a Gynaecologist and Robotic Surgeon, who specialises in managing patients with Chronic or Persistent Pelvic Pain, Endometriosis, Adenomyosis, Abnormal Period, Heavy Menstrual Bleeding and Fibroids. To say our Surgeon is delightful would be an understatement

**About you**:
We have 2 positions available;
- Warm, empathetic, and professional in all interactions
- Strong communication skills - able to explain processes clearly and reassure patients
- Proactive and organised, ensuring patient appointments run smoothly
- High attention to detail in billing, documentation, and record-keeping
- Able to multitask effectively while prioritising patient needs
- Calm and composed under pressure, especially when managing busy clinics or urgent requests
- Strong problem-solving skills with a “can-do” attitude
- Works collaboratively with clinicians and team members to deliver seamless care

**Responsibilities will include;**

**Full-Time Medical Secretary**:

- Answering phone calls and enquiries in a timely, professional and friendly manner
- Uploading referrals, taking payments, along with scanning, filing, and other general administrative duties.
- Assisting with marketing to GP clinics
- Assisting with theatre bookings, theatre billing, and payment processing
- Rostering and staff coordination
- Ordering and managing supplies
- Direct supervision of the part-time staff member
- Ad hoc tasks

**Part-Time Medical Secretary**:

- Meet and greet patients
- Answering phone calls and enquiries in a timely, professional and friendly manner
- Uploading referrals, taking payments, along with scanning, filing, and other general administrative duties
- Manage practice inbox
- Leave cover and team support
- Billing for consultations
- Ad hoc tasks

**Days and hours**

**Full-Time Medical Secretary**: Monday to Friday 9.00am - 5.00pm (30-minute unpaid lunch)

**Part-Time Medical Secretary**: Monday, Wednesday and Thursday 9.00am - 5.00pm (30-minute unpaid lunch)

Staggered start and finish times (8.00am to 4.00pm) can be offered once training is complete.

**Pay rate**:
**Full-Time Medical Secretary**:$38.00 -$40.00 per hour plus Super

**Part-Time Medical Secretary (Junior role)**: $35.00 - $36.00 per hour plus Super

If this sounds like a role that aligns with your goals, and you have the skills/experience required, we’d love for you to apply.

Please upload your resume and cover letter and quote ref: 1053

Follow us on Instagram**:RecruitmentatRWS**

**Job Types**: Full-time, Part-time

Pay: $35.00 - $40.00 per hour

Ability to commute/relocate:

- East Melbourne VIC 3002: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Medical Secretary: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person