Office Services Coordinator

**Who we are**:
Urbis is people focussed, and we want the best for our team, our clients, and our communities. Our mission is about helping people create meaningful, sustainable cities & communities. We are a community of passionate problem solvers, sought out by clients for our fresh thinking and approach to their city-shaping projects. Here you will make a tangible difference and positive impact, while gaining incredible industry experience and broad ranging exposure to the most exciting work.
We pride ourselves in empowering our employees and supporting them to be the best they can be. You will have the benefits of salary continuance insurance, generous parental leave policy for both primary & secondary carers, work life balance, health & wellbeing programs and much more.

Urbis is an employer of choice for gender equality (EOCGE), recognised through the Workplace Gender Equality Agency (WGEA).

Urbis shaping Futures your way

The Opportunity

We have a fantastic opportunity for a friendly, warm and engaging person to join Urbis in our smart corporate CBD office as an Office & Client Services Assistant, working 3 days a week permanent part-time, with potential to increase to 4 or 5 days for the right person.
Your main focus will be on assisting the Office Services Manager and Client Services Coordinator to maintain the smooth day-to-day running of the office, looking after the needs of staff and visitors.

**You will**:

- Working closely with the team to provide premium service across our two floors, creating an inviting atmosphere by ensuring the spaces are comfortable, organised, and hassle-free.
- Meeting and greeting clients.
- Management of the meeting rooms, ensuring the various spaces are well-presented and set up correctly, depending on the host's requirements.
- Taking orders for tea/coffee, preparing and delivering to meeting rooms.
- Ordering, preparing and delivering catering to meeting rooms and staff events.
- Organising and maintaining stock levels.
- Assisting with general reception administration duties such as booking couriers, processing access passes and allocating lockers.
- Liaising directly with internal and external stakeholders, building relationships with a range of colleagues - administrative assistants, consultants, directors, partners - and visitors, including clients, tradesmen and suppliers.
- Nurturing positive office culture by planning engaging staff events to create a sense of community within the workplace.

**About You**:
Ideally, you will have experience in reception, events, as a waiter, in customer service or in administration. And we are happy to train the right person who has strong verbal communication skills, demonstrated capacity to use initiative and work autonomously, proven ability to multi-task in a highly flexible and changing environment, with a passion for providing top-notch customer service.
We're looking for someone to work Tuesdays, Wednesdays and Thursday 7.5 hours a day, plus an hour break for lunch, with some flexibility when needed.

Why Urbis?

Urbis is committed to fostering a work environment that is inclusive, supports flexibility, and welcomes diversity. We are proud to be an equal opportunity employer, and an employer of choice for gender equality (EOCGE), recognised through the Workplace Gender Equality Agency (WGEA). As a member of our team, you will have the benefit of:

- Working in a truly flexible workplace, while maintaining strong client support and engagement.
- Active mentorship, development of career goals and support in achieving them.
- Investment in ongoing training with all employees provided with an annual training budget.
- Opportunities to partake in internal and external networking and social events across the State and Nationally.
- Working on city-shaping projects alongside the best in the industry, and across all sectors.

How to Apply?

JoinUrbis
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