Customer Service Coordinator

1 week ago

Sunshine, Australia GFG Alliance Full time

**Customer Service Coordinator - Melbourne**:
**About the role**:
Supporting the State Manager and Project Delivery team, the Customer Service Coordinator will be committed to exceptional customer service and outcomes. You will be a team player with a high level of attention to detail and the ability to solve problems in a dynamic environment.

Your responsibilities will include:

- Communicate status of customer orders
- Processing of customer credits and returns
- Raise Purchase Orders (POs)
- Regular system and order maintenance including Month end processing
- Obtain delivery dockets and invoices as requested
- Update customer POs, freight, site contact details, etc
- Set up the customer interface - SharePoint
- Support other admin streams as required

**About your experience**:
To be successful in this role, you will have:

- Previous customer service experience
- A background in administration
- A high level of computer literacy
- Confident in building relationships and partnering with Stakeholders at all levels

**About our team**:
**InfraBuild’s Reinforcing** business unit is a full-service reinforcing supplier to tier 1 builders and mega infrastructure projects across Australia. Supplying quality, innovative solutions from prefabricated reinforcing to patented high strength steel and state of the art 3D modelling, we enable the safe, efficient and sustainable construction of Australia’s infrastructure and built environment.

**Next steps**:
Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.

**We are a 202**2** Circle Back Initiative Employer - we commit to respond to every applicant**.

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