
Service Coordinator
2 weeks ago
With over 90 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.
We are on the search for a customer focused and highly motivated individual to take on the busy role of **Service Coordinator** within our **Laverton **branch**.**
**ABOUT THE ROLE**
Reporting to the Service Manager, in this pivotal role you will be coordinating equipment services and repairs for our customers.
**Key responsibilities of this role include**:
- Owning the customer contact for all jobs from start to finish, to achieve customer satisfaction and return for the company
- Providing quotation/estimates for repairs
- Booking and scheduling all work as well as managing invoicing and work in progress
**ABOUT YOU**
You will utilise your knowledge gained from your mechanical trade background and pride yourself on outstanding customer service, as well as your organisational skills.
**To be considered for this role you will have the following skills, experience & attributes**:
- Ability to develop and maintain long term internal and external relationships
- Excellent organisational skills and the ability to handle several tasks simultaneously
- Operational experience within the heavy mechanical industry
- A strong commitment to safety, health & environment procedures
You will be surrounded by like-minded professionals that are passionate about William Adams values:
**Integrity - The Power of Honesty**
**Excellence - The Power of Quality**
**Teamwork - The Power of Working Together**
**Commitment - The Power of Responsibility**
**Sustainability - The Power of Endurance**
For the right person, this could be your next step towards taking on a leadership role.
**WE WILL OFFER YOU...**
Many benefits are waiting the successful applicant when they join William Adams, including career progression opportunities, an attractive salary package + super, onsite parking and ongoing access to internally facilitated and nationally recognised training.
For any queries. please call our Talent Acquisition Team on 03 9566 0691.
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