Customer Service Representative

4 days ago

Sunshine, Australia Allan Hall HR Full time

Uncapped profit share bonus incentive + career progression opportunities.
- Excellent team culture, with ongoing training and development.
- Based in Sunshine VIC with onsite parking - immediate start available.
- Are you an enthusiastic people person with a real passion for customer service? Ready to take your career to the next level working with an industry leading Australian brand?_

**Your new role**:
In this dynamic Customer Service position, you will be responsible for providing efficient and exceptional customer service to our large and varied customer base. Your key responsibilities will include:

- Providing quotes and generating sales purchase orders.
- Assisting customers with trade counter sales enquiries.
- Coordinating between departments to see orders are completed and dispatched correctly.
- Using our internal systems to accurately provide resolution of customers’ enquiries, quotes, and orders.

This is a full-time permanent role based in Sunshine Melbourne. Hours are 8.30am - 5pm Monday to Friday.

**A bit about you**
- You’re an upbeat and personable professional with experience in customer service and/or sales.
- You have outstanding written and verbal communication skills.
- You have a high level of initiative, proactivity, and self-confidence - you are always prepared to jump in to do what it takes for the team to deliver premium customer service.
- Your high attention to detail and strong time management is second to none.
- You are experienced in Microsoft Office suite and have above average computer skills.
- You have full Australian working rights, as sponsorship will not be offered for this role.

**A bit about us**
Graphic Art Mart is a national supplier of sign, digital and display solutions. We have been supporting Australia’s graphics industry for almost 50 years with high end brands, reliable product information, fast deliveries, informative workshops, and exciting events.

Our parent company, MM Plastics, reward their staff through a generous profit share scheme (a share in the Company’s profits $ based on businesses success and individual contribution), as well as exciting career progression opportunities. With a strong client focused mindset, this company values a fun and vibrant team culture.

**Join our team**
This is a fantastic opportunity to become a valued team member in a dynamic customer service environment and develop your career working with a reputable, national organisation.

We offer training and development, real career progression and a rewarding incentive-based remuneration package for the person that is prepared to go over and above.

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