
Welcomer Team Leader
1 week ago
**Company Description**
At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand.
Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being home to major sporting, music and entertainment events. We offer exceptional opportunities for career development across much-loved brands ranging from renowned five-star luxury hotels to economy lodgings.
Be in the heart of it all by joining our Front Office team of our Pullman Hotel
The main duty entails serving as a welcoming presence for our guests in the lobby. Other responsibilities include maintaining high-quality guest services primarily in the areas of arrivals, departures, rooming, special needs, and guest inquiries. Assisting Front Office Management to operate a highly proficient and productive department, including handling guest complaints professionally and effectively, and ensuring the team delivers exceptional customer service at all times. This role also involves ensuring the smooth and efficient operations and providing exceptional service.
What does a Welcomer Team Leader's role entail?
- ** Guest Service**:
- Greet and assist guests, handle inquiries and complaints.
- Manage luggage, mail, and guest transportation.
- ** Team Leadership**:
- Supervise front office team, ensure high service standards.
- Collaborate with Duty Manager for smooth operations.
- ** Operational Management**:
- Oversee lobby and parking areas, ensure safety and cleanliness.
- Follow strict procedures for cash handling and guest confidentiality.
- ** Sales and Marketing**:
- Promote Accor Membership and maximize sales revenue.
- ** Communication**:
- Ensure effective communication of hotel policies.
- Attend meetings and training sessions.
- ** Additional Tasks**:
- Assist with room shows and telephone inquiries.
- Provide local area information and relevant talking points.
**Qualifications**
To be successful in this role, you must:
- Strong time management and attention to detail.
- Excellent grooming and communication skills.
- Ability to navigate complex stakeholder environments.
- Passion for hotel operations and emerging industry trends.
- Proven leadership and mentoring abilities.
- Strategic thinking and sound decision-making.
- Flexibility with shifts and adaptability to change.
- Role model for Accor values and Heartist culture.
- Second language skills preferred.
**Additional Information**
In return for your commitment, we offer:
- A fun & rewarding work environment.
- Worldwide discounted accommodation for you AND your family & friends.
- Discounts products and services with our partners including gym membership, electronics and more.
- Access to internationally recognised learning and development programs and opportunities
- Worldwide work and travel opportunities with AccorHotels’ international network of more than 4000 hotels in over 90 countries
-
Supermarket Team Leader
1 week ago
Sydney, Australia Retail Team Leader Opportunities Full time**Team Leader** We are a supermarket business that operates in the Western Sydney region and are looking for an experienced and exceptional Team Leader to join our team on a Full-Time basis. The positions reports directly to the Director. We have 4 retail stores around Sydney that specialises in Indian/ Sri Lankan and Asian produce & goods that are enjoyed...
-
Front Office Team Leader
2 weeks ago
Sydney Olympic Park, Australia PULLMAN Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Maintenance Team Leader
2 days ago
Regency Park, Australia Team Global Express Full time**About the role** As Maintenance Team Leader you will safely and effectively maintain TGE Equipment assets by delivering day-to-day leadership and support to the maintenance team ensuring OEM and legislative standards are met. You will work collaboratively with management to achieve optimum fleet availability and utilisation through team training,...
-
Service Desk Team Leader
1 day ago
Sydney Olympic Park, Australia Flourish Australia Full time**Flourish Australia has an exciting brand new opportunity for a Service Desk Team Leader to join our IT Team based at our Support Hub!**: The position available is: - **Ongoing Full-time (76 hours/fortnight)**: - **Working Monday to Friday**: - **Based in Sydney Olympic Park with flexible working from home arrangements available** **About this...
-
Sil Team Leader
5 days ago
Sydney Olympic Park, Australia Australian Disability Health Services Full timeJob Title: SIL Home Team Leader Job Overview: **Responsibilities**: - SIL Home Administration: - Coordinate and oversee administrative tasks related to Supported Independent Living homes. - Ensure accurate record-keeping of participant details, schedules, and support plans. - Liaise with support staff and management to streamline communication and...
-
Team Leader
1 week ago
Osborne Park, Australia Kairros Full time**Job Description**: **A day in the life of a Team Leader** Due to our continued growth in our**_ Perth_** team, an opportunity has become available for a Team Leader. You will provide leadership and direction to a team of Rehab Consultants whilst managing a caseload of your own. Reporting to the Business Manager, your key responsibilities will include: -...
-
Team Leader
5 days ago
Osborne Park, Australia IPAR Full time**About the role** Are you an allied health professional looking to take that next step in the industry? Due to continued growth in our_ _WA team, an opportunity has become available for a Team Leader to lead and coach a team of Consultants! **We recruit graduates, we nurture leaders** - Career and Professional Development linked to your profession - On...
-
Education Sales
2 days ago
Sydney Olympic Park, Australia Peak Management & Consulting Full timeSupportive work environment - Hybrid/Remote work available - Great company culture and benefits **About the Company** We are an online education provider ahead of the game when it comes to our people. We are fueled by the drive to change the world by empowering people with accessible and flexible education that opens up new doors. It’s this passion which...
-
Team Leader Business Services
1 week ago
Sydney Olympic Park, Australia NSW Government -NSW Rural Fire Service Full time**Team Leader Business Services** **This opportunity offers**: - Ongoing employment - Full time role & 35 hour working week - Attractive annual salary $117,780 - $129,789 p.a. plus 10.5% superannuation - One ‘Agreed Absence’ leave day per calendar month in recognition of the hours worked and professional commitment to the organisation - Location:...
-
Team Leader
20 hours ago
Osborne Park, Australia Kairros Full time**Job Description**: **A day in the life of a Team Leader** Due to our continued growth in our**_ Perth_** team, an opportunity has become available for a Team Leader. You will provide leadership and direction to a team of Rehab Consultants whilst managing a caseload of your own. Reporting to the Business Manager, your key responsibilities will include: -...