Team Leader

7 days ago

Regents Park, Australia Maggie Beer Holdings Full time

**1st September START**:

- **Working holiday Visa's Accepted**:

- **Close to the Station and Parking ONSITE**

**Are you a natural leader with a passion for customer experience? Do you thrive in fast-paced environments and love helping people find the perfect gift? If so, we want you on our team**

**About Us**

Hampers and Gifts Australia is one of Australia’s largest online gifting businesses, proudly home to two iconic brands—The Hamper Emporium and Gifts Australia. As part of the Maggie Beer Holdings Group, we also manage the e-commerce operations for Maggie Beer Products and Hampers.

We’re Australia’s leading premium corporate gift supplier, known for our exceptional products, outstanding customer service, and strong partner relationships. Explore our world of gifting:

- The Hamper Emporium
- Gifts Australia
- Maggie Beer

**The Role**

We’re looking for a dynamic and experienced **Customer Service Team Leader** to guide our customer support team and ensure every interaction reflects our commitment to excellence. You’ll be the go-to person for coaching, support, and driving performance—especially during peak gifting seasons.

**What You’ll Bring**
- Minimum 2 years’ experience in customer service, call centre, or retail sales
- Proven leadership or supervisory experience
- Strong communication skills and ability to build rapport over the phone
- Familiarity with customer support platforms, CRM software, and MS Office
- Basic proficiency in Microsoft Excel
- Confidence in providing tailored gifting solutions to customers
- Ability to stay calm under pressure and manage competing priorities
- Exceptional relationship-building skills and a customer-first mindset
- A collaborative spirit and a sense of fun

**What We Offer**
- Comprehensive training and ongoing coaching
- Supportive, performance-driven team environment
- Monday to Friday schedule - office based
- On-site parking and easy access to public transport
- A vibrant, energetic, and rewarding workplace

**Job Types**: Full-time, Fixed term, Seasonal

Application Question(s):

- How many years experience in a call centre

**Experience**:

- Inbound call centre: 1 year (preferred)
- Supervising: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Maintenance Team Leader

    7 days ago

    Regency Park, Australia Team Global Express Full time

    About the role We are looking for someone to fill this position who will safely and effectively maintain GE Equipment assets through day-to-day leadership of individual maintenance team ensuring OEM and legislative standards are met. They will work with the Manager to achieve optimum fleet availability and utilisation through team training, efficiencies and...

  • Team Leader

    1 day ago

    Victoria Park, Australia Yo-Chi Full time $60,000 - $80,000 per year

    Unmatched Career Growth and OpportunitiesAmazing Team Culture and FUN IncentivesFree Yo-Chi Every ShiftCalling All Hospitality & Retail Leaders – Your Next Big Career Move is Here Are you ready to step into an exciting role with a brand that's all about growth, rewards, and a whole lot of fun? We're on the lookout for passionate Full-Time Shift...

  • Team Member

    2 weeks ago

    Regents Park, Australia 7-Eleven Full time

    Do you love Slurpee’s and sustainable Coffee? Well, so do we! It sounds like it’s time for you to come and join the team at 7-Eleven. We are on the lookout for 2 casual team members with Overnight availability to join the team in our Regents Park Store. Regents Park is a suburb in the City of Logan, Queensland Being the face of your store, you...

  • Team Leader

    5 days ago

    Regency Park, Australia SA Government -TAFE SA Full time

    **TAFE SA** **Job reference**: 687654 **Location**: 5010 - REGENCY PARK BC **Job status**: Long Term Contract **Eligibility**: Open to Everyone - **Full-time contract until June 2027**: - **ASO5 salary range $85,790 - $95,413 p.a. + super**: - ** TAFE SA Regency Campus** **About TAFE SA** Awarded the Training Provider of the Year at the 2021, 2022 and...

  • Team Leader

    2 weeks ago

    Kings Park, Australia Help at Hand Support Services Full time

    **Team Leader** **Kings Park NSW** Help at Hand Support Services ‘HAHS’ is a specialist disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants. We have had strong growth and are looking to build on this by welcoming a strong team player into our...

  • Team Leader

    7 days ago

    Oaklands Park, Australia Calvary Full time

    Calvary - Oaklands **About the role**: we currently have an opportunity for Team leader to join our caring and supportive team based in Oaklands Park, South Australia. Certificate IV in Ageing Support (including HLTHPS007 Administer & Monitor Medicines) OR Diploma of Enrolled Nursing (with APRHA Registration High level of commitment, integrity, honesty and...

  • Team Leader

    2 weeks ago

    Marsden Park, Australia H&M Full time

    Stellenbeschreibung Do you have a passion for people and logistics? Do you want to play a key role in driving the overall Distribution Centre result in Australia through a people and operations focus? We have a fantastic opportunity for an experienced leader to join the team as a Team Leader. based in the Marsden Park Distribution Centre. **Some of the key...

  • Team Leader

    7 days ago

    Osborne Park, Australia WorkFocus Australia Full time

    **Company Description** Join Australia’s most awarded work and wellness provider and set your career path to success! We’re currently looking for a talented Team Leader to join and lead our multidisciplinary team of allied health professionals. If you’re passionate about making a real difference in people’s lives and providing excellent customer...

  • Team Leader

    2 days ago

    Erskine Park, Australia Primary Connect Full time

    **Team Leader (Erskine Park)** - 1x Permanent Position & 1x 12 Month Fixed Term Contract - Monday - Friday, 5AM - 1:30PMAn opportunity to grow your career with Primary Connect **Welcome to Primary Connect** Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part...

  • Team Leader

    3 days ago

    Parramatta Park, Queensland, Australia MUFG Full time $80,000 - $120,000 per year

    Are you a passionate leader with a drive for operational excellence and team development? We're seeking a Team Leader to lead a high-performing team of Customer Service Officers, ensuring exceptional service delivery, quality outcomes, and continuous improvement.What You'll Be DoingAs a Team Leader, you will:Lead and develop a team to meet service level...