Relationship Manager

14 hours ago

Melbourne, Australia FleetPartners Full time

**ASX 300 listed financial services organisation**:

- **Up to 27 days of annual leave per year**:

- **Convenient location, steps from Melbourne Central station**

**ABOUT US**:
FleetPartners is an ASX listed established leader in vehicle fleet leasing, fleet management and diversified financial services across Australia and New Zealand and offers consumers, businesses, and governments access to solutions including fleet leasing, fleet management services, novated leasing, and medium-term accident replacement vehicles through its suite of brands.

**THE ROLE**:
In this role, you’ll play a key part in driving the ongoing success of the business by nurturing and growing relationships within your existing customer portfolio. You’ll take a consultative and strategic approach to account management—working closely with customers to understand their business goals and aligning FleetPartners’ value proposition to deliver meaningful, long-term solutions.

Some of your key responsibilities in this role will include (but not limited to):

- Manage personal performance in-line with the goals of the organisation and the business plan, ensuring that the relevant KPIs are understood and achieved
- Follow through of customer inquiries in a timely manner
- Pro-Actively working with Customers on their fleet goals by strategising best practices for optimal results
- Maximise product penetration and looking for ways to enhance our service offering
- Management of due off vehicles efficiently and successfully

**ABOUT YOU**:
You’re an experienced relationship or account management professional who thrives on building strong partnerships and delivering results. With a customer-first mindset and solid commercial acumen, you know how to balance service excellence with business performance. You enjoy collaborating across teams and are motivated by contributing to a growing, dynamic organisation.

**What you’ll bring**:

- 5+ years’ experience in relationship or account management
- Background in leasing, finance, or commercial banking (highly regarded)
- Strong stakeholder management and communication skills
- Proven ability to deliver exceptional customer experiences

**THE PERKS**:

- Enjoy a competitive base salary plus commission, along with a Company Vehicle and all the tools you need to succeed
- Up to 27 days of annual leave per year.
- A ‘Dress for your Day’ policy.
- Flexible and hybrid working arrangements.
- Rewards programme, including a range of discounts from a variety of retailers.
- An extensive range of other employee benefits.
- 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.

**Next Steps**

**Awards**
- Top 101 Australian Workplaces for Women 2024_
- Certified carbon neutral fleet organisation_
- WGEA Employer of Choice for Gender Equality_
- Work180 Endorsed Employer for Women_
- Supply Nation member_

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