Relationship Manager

1 week ago

Melbourne, Australia Eightcap Pty Ltd Full time

Eightcap is a dynamic online trading provider focused on delivering great trading tools and pro trading insight to enable smarter trading. With a commitment to excellence and a passion for delivering trading technology directly to clients and via our network of strategic partners, we are looking for a Account/Relationship Manager to drive initiatives that support and grow our global network, working closely with internal stakeholders and regional/global teams.

The Company is headquartered in Melbourne, Australia and has support offices in the UK, Cyprus, Bulgaria, Guatemala, and Bahamas.

**Key Responsibilities**:

- Cross-Selling products and services to partners
- Resolving partner queries in a professional and timely fashion
- Identifying and understanding customer needs
- Maintain exemplary levels of customer service
- Collaborate with internal teams
- Problem Solving
- Forecast and track key account metrics
- Continuously looking to improve the partnership and strengthen the relationship to increase revenue for Eightcap.
- Follow the financial and crypto markets closely to be informed with global events.
- Follow competitors to be aware of new innovations which can help with new ideas that will be implemented in your own operations.

**Who are you?**
- Proven experience in business development, account or relationship management within the financial services, trading/crypto industry.
- Ability to work well within a team, but also autonomously.
- Excellent negotiation, communication, and relationship management skills.
- Ability to develop and execute growth strategies that drive revenue and market expansion.
- Strong analytical skills with the ability to assess partnership performance and optimise strategies.
- Knowledge of financial regulations and compliance requirements in the APAC region.
- Knowledge of crypto, CFD trading products

**Why Eightcap?**
- Ongoing investment in your career development (technical and professional training)
- Wellness and lifestyle perks like monthly corporate massages
- Perkbox Reward & recognition
- Snacks and drinks available
- Drinks every Friday at 4pm
- Parental leave
- Interstate/International travel may be required
- Staff referral bonus program
- Annual flu vaccinations
- Purchased leave
- Novated leasing options for vehicle financing and management
- Great CBD location with easy access to public transport
- Multicultural environment
- Collaborative team culture
- Being part of an exciting new project for the company
- Regular social activities

Are you interested in this opportunity but don’t meet every requirement? Eightcap endeavours to create an inclusive and diverse workforce by offering an opportunity for the right people and so we encourage you to apply.

**We respectfully ask that no recruiters contact anyone at Eightcap regarding this role

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