Client Services Coordinator

1 week ago

Brisbane, Australia Moore Australia (QLDNNSW) Full time

**Introduction**:
Are you an Administration Assistant/Coordinator with exceptional organisational skills, a passion for supporting others and a desire to learn more? If yes, then we have a fantastic opportunity for you to join our SuperSense team Our team is supportive, driven and down to earth.

About the role

Based in our Brisbane CBD office we are looking for a Client Services Coordinator who is ready to take on new challenges and be a part of SuperSense’s exciting growth plans. As a full-time Client Services Coordinator you will play a key role in liaising with staff and clients ensuring the delivery of exemplary administration support and client service. With so much variety no two days will be the same

This role is responsible for

Providing exceptional customer service to clients (face to face and over the phone)
Providing accounting practice support
Assisting with workflow management and co-ordination
Working with Partners, Managers and Accountants to manage client requests
Accessing MyGov and ATO portals and providing various reports
Setting up new clients and updating client details in our databases and portals
Lodging ITRs/BAS
Preparing and sending end of month bills
Liaising with external bodies e.g. ATO, ASIC
Preparing general client correspondence
Providing assistance with Teams and Zoom meetings
Completing general administration tasks to help the SuperSense team meet deadlines

What we’ll offer you

Birthday leave
Opportunity for career growth and development
Values-driven corporate culture and activities program
Regular social events, lifestyle benefits and activities
A vibrant and fun working environment
In-house and external training programs/sessions

About you

To succeed as a Client Services Coordinator in our team you will be

Someone who has a minimum of 1 year experience in an administration or client services role
Someone has worked within an accounting or legal firm
- An excellent communicator, both verbal and written
- Detailed orientated with a high attention to detail
- Highly organised and a natural planner
- Experienced at using MS Office, Outlook, Teams/Zoom

Client focused, with a willingness to help and positive attitude
Confidential with sensitive information
Well-presented and professional

About SuperSense
SuperSense was founded fifteen years ago by a group of like-minded, superannuation experts who recognised a need to provide Self-Managed Super Fund (SMSF) specialist advice and support for individuals and businesses managing these often complex funds.

SuperSense are dedicated to helping all of our clients throughout their superannuation journey, providing personalised plans and securing the best possible retirement solutions. Combining our experience and knowledge, SuperSense has created the business infrastructure and support to provide our clients with a seamless service, providing clients with expert guidance, advice, and support on managing and delivering clients SMSF portfolios.

To Apply

You must have the right to live and work in Australia to apply.

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