Client Services Coordinator

**Introduction**:
Are you a workflow supervisor and administration superstar? We are looking for an enthusiastic, highly motivated, and detailed oriented individual who is eager to take on new challenges and be a part of Moore Australia's continued growth strategy.

**Description**:
Based in our Brisbane CBD office we are looking for an enthusiastic Client Services Coordinator/Supervisor ready to take on new challenges and be a part of Moore Australia's continued strong and dynamic growth strategy. As a Client Services Coordinator/Supervisor in our team, you will have the opportunity to:

- provide exceptional client service to both internal and external clientele
- provide accounting practice support
- Work with Directors, Managers and Accountants to manage client WIP
- Access MyGov and ATO portals and provide various reports
- Maintain contact with clients both face-to-face and over the phone
- Set up new clients and update client details in our databases and portals
- Lodge ITR's/BAS
- Prepare and send end of month bills
- Liaise with external bodies eg. ATO, ASIC
- Prepare general client correspondence
- Provide assistance with Teams and Zoom meetings
- General administration duties and office/team support as required
- Manage rosters for reception coverage and general office duties
- Ensure high standards of quality are met by all team members
- Plan and coordinate team administrative procedures and workflow to create efficiencies
- All client service tasks to assist the accounting team meeting deadlines
- Projects such as FBT and Trust Resolutions

**Skills and Experiences**:
You are a professional individual who aligns with our CARE values (Collaboration, Agility, Respect, Enthusiasm), someone who wants to add value to a team and firm looking to make the right move for their career, ideally possessing the following highly desirable attributes:

- 3+ years experience in an administration/client services role
- Client-focused, with a ‘can do’ and positive attitude
- Detail orientated and professional
- Highly organised and a natural planner
- An excellent communicator, both verbally and in writing
- Proficiency with MS Office, Outlook, Teams/Zoom and MYOB AE
- Proven ability to prioritise workflow and work proactively, as part of a team and autonomously
- A high level of personal presentation and a professional approach
- A flexible, team-player attitude with the ability to take initiative
- A desire to deliver first-class service and motivation to go the extra mile
- A drive and passion for positively servicing our clients, both internal and external

Prior experience working in an accounting firm/professional services firm (or commercial equivalent) will also be highly regarded.

**What we’ll offer you**:

- Competitive salary commensurate will skills and experience
- Birthday Leave
- Connection to a global network, with local benefits
- Stability in a long-established and reputable firm
- Local, national, and global training programs across technical, soft skills and personal development topics
- Vibrant and fun working environment
- Values driven culture

**More About Us**:
Moore Australia (QLD/NNSW) are a progressive and active member of the Moore Australia International network. With 600+ offices in 112 countries sees our proven network give you access to experts and specialists around the world - local market knowledge and absolute international strength.

With 130 staff and 15 Directors across a number of different service lines, Moore Australia Queensland and Northern NSW has a great reputation locally, nationally, and internationally.

We are a leading provider of business solutions to the market and our purpose is to provide advisory, assurance, accounting, taxation and technology solutions to organisations and private clients; helping them achieve their goals. We have an exciting vision and well-planned strategy for our future growth and are dedicated to building a team, culture and environment where everybody has the opportunity to contribute to our success.

TO APPLY

You must have the right to live and work in Australia to apply.

For a confidential discussion about this position please contact Bridgette Breddin, Office Manager, on 0404 244 634.

At Moore Australia we are serious about success