Client Services Coordinator

2 weeks ago

Brisbane, Queensland, Australia MIGAS Limited Full time $60,000 - $90,000 per year

Are you a mature-minded administration and service professional who thrives on getting the details right, helping teams deliver great outcomes, and keeping clients delighted? Do you combine calm emotional intelligence with clear thinking, solid reasoning, and excellent communication? If so, come join a busy, collaborative Group that includes MIGAS, MiRecruit and MiTraining as our next Client Services Coordinator.

This is an operational, client-facing role that sits at the heart of our business coordinating client accounts, administering course and training activity, ensuring quality and continuous improvement. You'll be the reliable glue sales and execution helping our teams focus on growth while you keep the everyday running smoothly.

What you'll do

  • Be the primary administrative contact for assigned client accounts respond to queries, maintain records and coordinate reporting.
  • Coordinate training logistics, scheduling, materials, attendance.
  • Support quality, compliance, and continuous improvement activities (audit evidence, version control, non-conformance tracking).
  • Schedule and prepare client meetings (agendas, minutes, and action logs) and produce regular operational reports and dashboards.
  • Liaise with external vendors to resolve administrative issues and ensure excellent client experience.
  • Provide ad-hoc project support and contribute to process improvements across the Group.

Essential attributes & capabilities

  • 3+ years in an administrative/coordinator role – we welcome applicants from any industry with strong transferable skills.
  • Excellent written and verbal communication: clear, professional and client-focused.
  • High emotional intelligence: empathy, tact, calm under pressure, and good stakeholder judgement.
  • Strong logic, reasoning, and critical thinking: able to identify root causes, prioritise competing demands and propose practical fixes.
  • Exceptional organisation, attention to detail and accuracy with data entry and records.
  • Excellent digital literacy comfortable with learning news systems and platforms.
  • Down-to-earth, dependable, and service-oriented.

What we offer

  • Hybrid working and flexible hours.
  • City-fringe office location and easy walk to public transport.
  • Health and wellbeing benefits (employee assistance, wellbeing initiatives).
  • A collaborative, supportive team culture where your ideas for improvement are welcomed.
  • Ongoing learning and development relevant to your role.

How to apply

Send a brief cover letter explaining why you're a great fit along with your resume.

For a confidential chat about the role or to request a copy of the position description email Linda Mehan

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