
Customer Events Officer
4 days ago
**Introduction**:
About Us
Geelong Arts Centre is the only State Government owned cultural institution located outside of Melbourne, our vision is as a leader connector and creator of extraordinary cultural experiences for local and global communities.
The Geelong Arts Centre is a gathering place for all - a place that boldly offers insights through performance, holds space for public conversation, supports creative experimentation and content development, and is a venue to connect, meet as a community and share a passion for the arts and creativity. It is the creative heart of Geelong.
Our people are focused on creating a diverse and bold arts community that embraces and values differences. We value the variety of unique experiences, qualities, and characteristics our people possess, and we share and learn from each other. Our highly collaborative and dedicated teams aim to ensure the business is continuously growing, striving for exceptional results for both our internal and external stakeholders. We are always striving to display flexibility and resilience to embrace change.
**Description**:
About the role
Geelong Arts Centre Customer Event Officers are part of our frontline team who deliver a level of service and experience that exceeds customer and visitor expectations. As the first point of contact for all visitors to the Centre, the role of Customer Event Officer is key to ensuring people experience our values in every interaction they have with us - receiving a warm welcome where our smile celebrates inclusiveness and our shared passion for creativity.
This role is diverse and engaging, encompassing food & beverage service, concierge, ushering, providing tours, assisting with merchandise, ticket enquiries, cleaning and emergency procedures. Our staff are known for their thorough understanding of the Centre’s programs and their willingness to provide outstanding support, service and solutions to customers and visitors alike.
**Skills and Experiences**:
Essential qualifications and experience
To be successful in this position, you will have experience in a similar role, a passion for delivering exceptional experiences and thrive in a high-energy, innovative environment. Your experience will include but will not be limited to:
Experience in event delivery or hospitality, with experience as a Food & Beverage Attendant or Barista highly regarded.
A passion for food and beverage, a strong focus on customer service, and a genuine desire for crafting memorable event experiences.
Superior customer resolution skills, proficient in deescalating issues and fostering customer satisfaction.
Working within responsible service of alcohol and food regulations and standards.
Outstanding multitasking skills and the ability to maintain a positive attitude during busy service periods.
Attention to detail and a commitment to upholding high-quality standards.
Flexibility to work across a 7-day roster including evenings, weekends and public holidays.
Holds a current Responsible Service of Alcohol (RSA) Accreditation.
Desirable qualifications and experience
Holds Use Hygiene Practices for Food Safety Accreditation, demonstrating commitment to industry standards and safety compliance.
Special Characteristics
Flexibility in working hours to support daytime, evening, and weekend work will be required as part of the normal hours of duty for this position.
The following checks, licences and certifications are required for this role:
Current and valid Working with Children’s Check (employee)
Responsible Service of Alcohol Accreditation
Physical agility and manual handling are intrinsic requirement of this role. This includes: arrangement of tables and chairs, clearing of crockery and glasses, restocking of bar and fridges, ability to see in low light, walking and using stairs, standing for extended periods, manual handling and some lifting.
The employee must provide evidence that they hold current certifications prior to commencing employment with Geelong Arts Centre. The employee must maintain currency of these checks, licences and certifications for the duration of their employment with Geelong Arts Centre.
Sound like you? Then we want to hear from you
Applications close Midnight Sunday 21 April.
-
Program & Events Officer
4 days ago
Geelong, Australia City of Greater Geelong Full time**Program & Events Officer**: **Job no**: 498384 **Work type**: Permanent Part Time **Classification**: Band 6 ($90,263 - $97,365 pa) **Categories**: Arts & Culture, Tourism **About the role** In this role you will be responsible for development and delivery of a range of exciting and exceptional performances, programs and events for a diverse audience...
-
Aps6 Events Officer
2 days ago
Geelong, Australia Talent International Full timeaustralia greater geelong contract up to au$60.26 per hourTalent International are currently recruiting for multiple APS6 Senior Events Officer to work for an Australian Federal Government Client based in central Geelong. This position is an initial 12-month contract with the view to be extended and is paying an hourly rate of $60.26 +...
-
Customer Liaison Officer
2 weeks ago
Geelong, Australia The Gordon Full time$68,392 to $74,345 plus Superannuation - Full Time Ongoing - For further details contact Jessica Lonergan on +61 3 5225 0568 Customer Liaison Officers are located at The Gordon's Geelong and Wyndham campuses. Staff are recruited to a primary location with the requirement to provide coverage support at other locations as requested. **Employment Opportunity...
-
Events Coordinator
2 days ago
Geelong, Australia The Gordon Full time$83,518 to $91,435 p.a. plus Super - Full Time Ongoing - For further details contact Mardi Spittle on +61 3 5225 0726 We are seeking a dynamic and detail-oriented **Events Coordinator** to join the marketing team at The Gordon. The Event Coordinator will play a crucial role in planning, organising, and executing various events to enhance the overall...
-
Functions and Events Manager
3 days ago
Geelong, Australia Batman Management Group Full timeWe’re on the hunt for a dynamic and experienced Functions and Events Manager to join our team. This pivotal position is responsible for the overall management of venue hire and event bookings across our facilities. You will be instrumental in driving process efficiencies and nurturing client relationships. As the Functions and Events Manager, you will be...
-
Conference & Events Coordinator -
7 days ago
Geelong, Victoria, Australia Holiday Inn & Suites Geelong Full time $60,000 - $90,000 per yearConference & Events CoordinatorHoliday Inn & Suites GeelongAt Holiday Inn & Suites Geelong we're all about making every event memorable. From intimate meetings to larger celebrations, our Conference & Events team ensures a seamless experience for every guest. We're looking for a passionate Conference & Events Coordinator to join our team and help bring...
-
Committees and Events Coordinator
3 weeks ago
Geelong, Victoria, Australia Surgeons Full timeRACS VIC Office, East Melbourne, Victoria, AustraliaPosted Sunday 27 April 2025 at 2:00 pmAbout usThe Royal Australasian College of Surgeons (RACS) is the leading advocate for surgical standards, professionalism and surgical education in Australia and Aotearoa New Zealand. The College is a not-for-profit organisation that represents more than 8600 surgeons...
-
Marketing & Events Co-ordinator
2 weeks ago
Geelong, Australia SJ Personnel Full timePermanent part time or full time role - Central Geelong location - Responsible for the coordination of events & marketing materials - Fantastic team environment - Supportive team culture **The Company** We are working The Geelong Chamber of Commerce to recruit a new Marketing & Events Coordinator in Central Geelong. The Chamber itself is a membership based...
-
Customer Solutions Officer
2 weeks ago
Geelong, Australia Hudson Australia Full timeWe are seeking 2 professional Customer Solutions Officers to join our team on a part-time basis, working 3 days per week (25 hours). - Position: Contact Centre Officer - Job Type: Contract - Hours: Part Time - 25 hours/week - Pay: $44.65/hour + Super - Location: Barwon - No outbound calls! All in bound calls, providing exceptional customer service to the...
-
Event Set Ups Manager
2 weeks ago
Geelong, Victoria, Australia Nyaal Banyul Geelong Convention and Event Centre Full timeRole summaryNyaal Banyul Geelong Convention & Event Centre - Event Set Ups ManagerWe are seeking an Events Setups Manager to be responsible for overseeing the timely and accurate setup of all event spaces in line with event orders, amendments, and floor plans. This role leads and coordinates the Setups team to ensure consistent, high-quality delivery across...