Quality, Compliance

1 week ago

Melbourne, Australia Think Talent Pty Ltd Full time

**The Organisation**

Our client is Australia’s leading integrated energy company, and they play an essential role in the nation’s energy future. Operating across exploration, production, generation and retail, they have cemented themselves as an integral part of Australia’s energy landscape.

Renowned for their career opportunities and with market-leading projects in progress, now is a great time to be joining their team.

**The Opportunity**

Key responsibilities relating to this role include:

- Setting and managing the quality agenda by driving the quality management process for the group.
- Continuously improving the quality management processes with the view towards strategic objectives.
- Driving the generation of insights from the QA process and lead quality calibration activity.
- Facilitating process and technical training initiatives.
- Improving quality through gained insights from the Quality framework, Quality Assurance audits and Reporting.
- Tracking quality performance of staff to identify quality issues and their root causes to improve performance.
- Ensuring timely feedback to the service providers on quality, process changes, updates and compliance.
- Qualifying quality and compliance Testing & Assurance.

**To Be Successful**
- Tertiary qualifications in a related discipline or equivalent relevant industry experience.
- Evidence of working in a customer-focused environment where the emphasis is on customer service and continuous improvement.
- A track record of delivering process improvement.
- Sound generalist HR experience.
- Strong planning and organisational skills with the ability to prioritise in a timely and efficient manner.
- Excellent written and verbal communication skills, advanced interpersonal skills and demonstrated experience in influencing and coaching a wide range of stakeholders.
- Demonstrated ability to quickly learn and adapt to HR systems such as SuccessFactors and Service Now.

**The Benefits**
- A flexible work policy.
- Access to training and development programs.
- Leave entitlements (Parental support, Volunteer leave, Cultural leave).
- Energy discounts across a range of products.
- A culture that facilitates a supportive leadership team.
- A comprehensive Care and Assurance Plan.
- Access to their Employee Share Plan.

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