Residential Manager Quality and Compliance

Location: Melbourne | Southern Metropolitan

Job type: Not provided

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial

Reference: 55087
- Senior clinical leadership role
- Drive governance and quality systems
- Deliver best practice care and delivery services across Aged Care Services

Join us in our relentless pursuit of excellence. Outstanding opportunity to enhance clinical leadership, coordination and governance across aged Services. Drive continuous Improvement to enhance safe and effective resident centred care.

**About the Role**

Reporting to the General Manager Residential Aged Care and working collaboratively with the Directors Clinical Operations (DCO), you will be accountable for the monitoring and evaluation of clinical standards of care and service delivery, achievement of compliance in all accreditation outcomes and monitor the effectiveness of the Monash Health Quality Risk Management Systems.

Key responsibilities focus on delivering outcomes across four core areas:

- Quality and Safety for residents, clients and consumers.
- Risk Management and Governance
- Support accreditation compliance with Aged Care Quality and Safety Commission and NDIS standards
- Drive Quality and Innovation across all domains or resident care and lifestyle.
- Provide advice and support across a range of aged services including Transition care and Home Care.

The role supports the work of the senior management team to monitor the standards of clinical care and service delivery. The Residential Services Manager Quality and compliance will engage and foster an environment of evidence based practice and will work with Managers and teams to embed a robust quality system through collaboration, continuous improvement and resident centred care across Residential Services.

**Your experience and expertise**

You will need to have experience in a similar role, in which you have demonstrated success in working within a compliance based aged care environment. Your achievements include successful accreditation and re accreditation of aged care services, knowledge and experience working within quality risk management frameworks. In addition you can demonstrate:

- knowledge of and experience in implementing governance frameworks
- experience driving compliance through data analysis and implementation of evidence based interventions to mitigate further incidents
- an understanding of aged care funding, and business rules
- understanding of relevant legislative, statutory, and industrial frameworks
- clear thinking and problem-solving capability, and proven ability to identify and implement creative solutions to complex problems
- an excellent knowledge of the changing environment of aged care and the recommendations from the Royal Commission into Aged Care Quality and Safety
- strategic thinking capability combined with a “can do” approach

You are an excellent communicator, with highly developed written, verbal and interpersonal skills, enabling you to engage effectively across a wide range of stakeholders. The incumbent requires significant relevant nursing experience in aged care standards and quality, risk and compliance in the sector. You are likely to hold postgraduate qualifications in a relevant chosen field, or you are working towards attaining them.

**How to Apply**

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed. These include:

- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.

A request to conduct probity checks does not guarantee that an offer of employment will be made.