Sales and Event Co-ordinator

**Join an Award Winning Tourism Company**

**Be part of a Dynamic and Exciting**

**Coordinate Events across multiple Diverse Venues**

**About the Role**

The Charter and Special Events Coordinator is responsible for overseeing the end-to-end event management process, from the conversion of an event or charter to its successful execution. This includes managing customer enquiries, coordinating bookings, and liaising with contractors and internal departments to ensure seamless delivery of a diverse range of events, including corporate events, weddings, and private charters.
- **
Event Coordination**: Oversee the event management process from initial charter conversion to final execution, ensuring a smooth and efficient operation.
- ** Customer Enquiries**: Handle and respond to customer enquiries in a professional and timely manner, providing accurate information and excellent service.
- ** Booking Management**: Coordinate and manage charter bookings, ensuring all details are accurately recorded and communicated to relevant stakeholders.
- ** Stakeholder Liaison**: Act as the primary point of contact between internal departments, contractors, and clients to facilitate seamless event execution.
- ** Compliance & Standards**: Ensure all events adhere to company policies, industry regulations, and health & safety standards.
- ** Logistics Coordination**: Organise and oversee logístical arrangements, including transport, catering, and venue setup, to ensure a high-quality event experience.
- ** Sales Support**: Work closely with the sales team to streamline processes, enhance customer experience, and maximise revenue opportunities.
- ** Issue Resolution**: Proactively identify and address potential issues or last-minute changes, ensuring mínimal disruption to event execution, in conjunction with CSEM.
- ** Financial Oversight**: Assist in budget management, cost control, and invoicing processes to maintain financial efficiency.
- ** Performance Review & Reporting**: Maintain detailed records of bookings, feedback, and event performance to support continuous improvement and business growth
- ** Relationship Management**:Build and maintain strong relationships with various clients and partners.

**About You**

You are a passionate and driven individual with a knack for sales and event coordination, who thrives in dynamic environments. Your excellent organizational, communication, and interpersonal skills enable you to build strong relationships and manage multiple tasks effectively. With a proven track record in sales and event coordination, you are proactive, detail-oriented, and dedicated to creating memorable experiences for clients.

**How to Apply**

We are requesting your resume and a cover letter explaining why you are the best person for this position.

**Applications close by 5pm Sunday 9th March 2025**

**About Us**

SeaLink Sydney Harbour operates a fleet of commercial vessels on Sydney Harbour. Our brands include **Captain Cook Cruises**, **The Jackson** and the **Starship Group**.

**SeaLink Sydney Harbour**is part of **SeaLink Marine & Tourism**which is one of Australia's largest marine and tourism businesses with operations across six states and territories, connecting our customers to many of Australia’s most beautiful island destinations and brilliant experiences.

With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.

SeaLink Marine & Tourism is part of the **Kelsian Group** - Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, the USA, Singapore, London and the Channel Islands.

Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.