Counter Manager

**Job no**: 539197
**Work type**: Full-Time, Part-Time, Permanent
**Location**: Melbourne - CBD & Inner
**Categories**: Beauty

**About the role**

David Jones exists to inspire Like No Other, and as we continue to deliver on our ambitious transformation agenda in line with our Vision 2025+ strategy, we are committed to creating inspired careers so our people can Thrive. As a **Counter Manager**, **you will provide each customer with personalised, seamless service Like No Other.

Our Counter Managers are customer-obsessed, passionate about collaboration, and strive to create warm connections on the shopfloor. In this role you will have the opportunity to lead a dynamic team and grow your career with one of Australia's iconic luxury retail destinations.

**Responsibilities include**
- Lead your team to achieve targets, while consistently providing a warm and seamless customer experience.
- Share your passion for beauty with our clients, and your team, and inspire them with product knowledge and recommendations.
- Deliver exceptional, personalised service to achieve commercial objectives.
- Work closely with your team to empower our clients to look and feel their best.
- Build an ever-growing base of return clientele through genuine and insightful interactions.

**Join us if you**
- Have completed a Diploma or Certificate in Beauty Therapy/Make Up
- Have experience leading a team within a customer-centric environment.
- Have experience consulting with a variety of skin concerns.
- Thrive in an environment where no two days are the same.
- Have an exceptional service mindset and adaptable communication skills.
- Are flexible to work retail hours which includes some late nights and weekends.
- Are passionate about joining both David Jones, and representing our brand to the best of your ability.

**Why work for us**
- A competitive remuneration package and incentive scheme.
- Generous employee discounts across David Jones.
- A supportive, flexible and engaging environment that will support personal/professional development.
- Be a member of a company committed to sustainable practices
- Ongoing training and development to pursue individual ambitions
- Be a part of an organisation that is connected, works as one, and has a vision to inspire its people, customers, and community.

**Our recruitment process**
- Quick Apply: Submit your CV and answer a few key questions to get started.
- Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
- Video Interview: Next, impress us further by answering a question via video interview, showcasing your personality and potential.

**About us**

Since 1838, David Jones’ limitless quest for innovation and progress established the brand as Australia’s original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones’ creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.**

**Advertised**: 08 Oct 2024 AUS Eastern Daylight Time
**Applications close**: 29 Nov 2024 AUS Eastern Daylight Time

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