Current jobs related to Head of Csp Performance - Sydney - iCare External

  • Head of Performance Psychology

    5 days ago

    Sydney, Australia NSW Institute of Sport Full time

    **About us** The NSW Institute of Sport [NSWIS] is a high performance sporting organisation that supports Australian athletes to become world’s best. We reach all regions of NSW with an Olympic and Paralympic training facility based at Sydney Olympic Park and high performance hubs across NSW that provide world class daily training environments for our...

  • Head of Performance Psychology

    5 days ago

    Sydney Olympic Park, Australia NSW Institute of Sport Full time

    **About us** The NSW Institute of Sport [NSWIS] is a high performance sporting organisation that supports Australian athletes to become world’s best. We reach all regions of NSW with an Olympic and Paralympic training facility based at Sydney Olympic Park and high performance hubs across NSW that provide world class daily training environments for our...

  • Head of Performance and Recognition

    1 week ago

    Sydney, Australia Westpac Banking Corporation Full time

    Head of Performance and Recognition **How will I help?** As the Head of Performance and Recognition, you will be responsible for developing and embedding effective performance and recognition strategies across Westpac Group to drive a culture focused on customer service, great performance outcomes and risk confidence. This critical role will deliver...

  • Head Of Performance Marketing

    2 days ago

    Sydney, New South Wales, Australia Searchability® Full time

    Job Description: Head of Performance Marketing at Searchability Searchability, a Sydney-based full-service agency renowned for delivering bespoke marketing campaigns, is seeking a Head of Performance Marketing .This senior role involves leading and evolving the agency's paid media offerings, including paid search and paid social, and managing key...

  • Head of Performance

    1 week ago

    Sydney, Australia NSW icare Full time

    **Sydney CBD** - Permanent, Part-time Opportunity (3 days a week), Sydney CBD - Hybrid working environment, offering attractive salary package **About the Role** To support the General Manager of Financial Performance & Analysis on providing clear and concise advice to the CEO, CFO, Group Executive Team and Senior Leadership Team on icare’s performance -...

  • Head of Performance Marketing

    6 days ago

    Sydney, New South Wales, Australia Searchability® Full time

    Job Description: Head of Performance Marketing at SearchabilitySearchability, a Sydney-based full-service agency renowned for delivering bespoke marketing campaigns, is seeking a Head of Performance Marketing. This senior role involves leading and evolving the agency's paid media offerings, including paid search and paid social, and managing key...

  • Head of Talent and Performance

    6 hours ago

    Sydney, Australia Qantas Airways Limited Full time

    Lead our talent pipelines strategy to connect with the future of aviation in Australia- Shape a high-performance culture that drives innovation and customer excellence- 24 month Fixed term position located at our Mascot head office Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and...

  • Head of Performance

    4 days ago

    Sydney, Australia GroupM Nexus Full time

    **About GroupM Nexus** GroupM Nexus is the world’s leading global media performance organisation that unites GroupM’s global performance Talent & Technologies. Nexus unites GroupM Practices (search, social, programmatic, ad-ops, commerce) and Solutions (Finecast, Xaxis, Sightline and Goat) into a single unit. The global organisation will be underpinned...

  • Head of Ai

    5 days ago

    North Sydney, Australia SAP Full time

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Head of People

    2 weeks ago

    Sydney, Australia Tyro Full time

    Why work for Tyro We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture. Tyros are a highly collaborative mix of people. You will work closely with our awesome teams...

Head of Csp Performance

3 weeks ago

Sydney, Australia iCare External Full time

**Join icare’s Strategic Partnering and Performance Team**:

- **Permanent Role, hybrid working environment based in Newcastle/Sydney**:

- **Very competitive salary on offer**

**About the Role**

Works closely with key third party providers and icare teams to focus on and facilitate ongoing improvement in performance of the Workers Compensation schemes through analysis of the performance, identify opportunities for performance uplift and operationalises recommendations to embed ongoing improvement to both TMF and NI scheme performance.

Works with a range of internal and external stakeholders to assess and prioritise operational initiatives to enable the uplift of individual Claims Service Provider (CSP) efficiency or performance.

This role works across workers compensation (TMF and NI), collaborating with the Heads of Partnering and Performance to drive effective CSP performance outcome

**Duties**

It’s an exciting time at icare where no two days are the same; as **Head of CSP Performance**, you will:

- Monitor and mitigate scheme performance risks and manage CSP actions, and remediation plans across NI and TMF schemes (program, technology, legislation, standards of practice, etc).
- Enable implementation of the commercial and contractual obligations including legal and legislative uplifts to the WC contractual requirements.
- Review and execute medical providers and allied health strategies and performance outcomes
- Consult and engage within icare to support the General Manager Strategic Partnering and Performance in the delivery and execution of the CSP performance management and uplift
- Enable and support our CSPs to maximise performance and the experience of Those we Serve.
- Support performance monitoring across workers compensation scheme to identify key trends and drive ongoing performance improvement.
- Oversee CSP obligations and embed performance improvement across the WC schemes.
- Build strategies to improve performance in the scheme for medical providers, allied health and medical health outcomes
- Analyses external factors that impact the workers compensation schemes inclusive of: emerging social, environmental, other jurisdiction, and stakeholder issues.
- Lead, develop and mentor a core performance team to work productively and collaboratively with CSPs to achieve business requirements, corporate objectives and stakeholder expectations.
- Makes decisions that have impact on the Accounts and Performance component of the NI and TMF scheme’s, within the delegation as per the icare and CSP contract.
- Escalate/manage risks in accordance with icare policy and New South Wales Public Service expectations.

**Culture**

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

**About the Company**

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- **icare operates a direct sourcing model so no agency introductions will be accepted**:

- We are a Circle Back Initiative Employer - we commit to respond to every applicant
- A talent pool may be created through this recruitment process.