Applications Administrator

2 days ago

Albion, Australia Artisan Aesthetic Clinics Full time

**The role**

As an Applications Administrator in a fast-paced and high-performing environment, your responsibilities will include:

- Engage with Microsoft / support vendor for Tier 3+ support
- Administer user on/off boarding, and security changes
- Seek efficiency opportunities via automation and/or further adoption
- Respond to queries from the Finance team and support Marketing team with any technical elements around the build out of customer journeys
- Provide thought leadership on platforM/Feature adoption, as new features are released
- Maintain and monitor the Power Platform (Power Apps, Power Automate, Dataverse) and Power Automate flows to perform defined automation tasks
- Assist Cosmedcloud team with resolution of support requests and testing of new/enhanced features prior to deployment
- Assist with design and test changes (where appropriate) via development of well-considered test plans
- Deploy change (Power Platform only) and monitor effectiveness of the change, maintaining accurate records

**About you**:
Your demonstrated ability to identify, analyse and resolve problems in a complex environment, whilst delivering exceptional customer service to all end-users in essential. You will bring your experience in effectively managing competing tasks, using your judgement and prioritisation skills to deliver the best business outcomes, along with:

- Minimum 3 years’ experience in an Applications Support role
- Demonstrated experience supporting & administering a Power Platform environment
- Experience developing and maintaining Power Apps &/or Power Automate flows
- Working with IT Ticketing Systems
- Working with stakeholders to troubleshoot issues, or capture requirements
- Automating dataflows
- Demonstrated analytical and troubleshooting skills
- Sound understanding of security principles, especially around customer data
- Prior experience supporting a Finance System, or Marketing Automation system, would be a great advantage

**Benefits**
- Discounts within Artisan Aesthetic Clinics on treatments and products
- Salary packaging
- Paid parental leave after 12 months continuous service
- Up to $1000 off your net childcare cost per year
- Corporate discounts on health insurance and gym memberships
- Work flexibly and maintain a work/life balance

**About us**

Vita Group is a publicly listed (ASX:VTG) Australian retailer with more than 25 years of expertise in consulting with clients and providing products and services that add value to their way of life.

Vita operates in the skin health and wellness industry - where we own and operate a growing network of aesthetic clinics through our own premium medical aesthetics brand, Artisan Aesthetic Clinics, and our network of non-branded aesthetic clinics.
- We are an equal opportunity employer and welcome diversity in the workplace_

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