Front Office Administrator

6 days ago

Albion, Queensland, Australia Queensland Cricket Full time $60,000 - $80,000 per year

Front Office Administrator

Join the team behind the game

As the first point of contact for Queensland Cricket's visitors and stakeholders, this role is all about creating a professional, friendly, and memorable first impression. You'll bring energy and organisation to our reception while also supporting day-to-day office operations. From greeting players and guests to keeping our team organised behind the scenes, your impact will be felt across the whole organisation.

Key Responsibilities

Reception & Customer Service

  • Warmly welcome and assist visitors, players, officials, and staff, ensuring a positive experience.
  • Manage incoming calls, emails, and enquiries with professionalism and efficiency.
  • Provide accurate information on Queensland Cricket programs, events, and facilities.
  • Maintain a polished reception area and meeting spaces.

Administration Support & Office Management

  • Coordinate mail, deliveries, and courier services.
  • Manage meeting room bookings and scheduling.
  • Process invoices and support general finance administration.
  • Take ownership of office supplies, stationery, and equipment needs.
  • Report and follow up on facilities issues with the Facilities Manager.
  • Assist with the coordination of internal events, staff meetings, and functions.
  • Provide ad-hoc administrative support to ensure smooth office operations.

Key Capabilities & Skills

Essential

  • Strong interpersonal and communication skills, with a genuine commitment to customer service.
  • Previous experience in reception, administration, or office support.
  • Excellent attention to detail, organisation, and time-management skills.
  • Confident with Microsoft Office and general office systems.
  • Able to manage competing priorities in a busy, fast-paced environment.
  • Flexible, adaptable, and proactive when solving problems.
  • A team player who enjoys working collaboratively.

Desirable

  • Experience within a sport or community-based organisation.
  • Exposure to facilities management or coordination of office/facilities services.

Why Join Us?

At Queensland Cricket, we're driven by more than the game. We're committed to growth, inclusion, and community. As the Front Office Administrator, you'll have the opportunity to develop your career in an exciting industry and play an essential role supporting a wide variety of departments. In return, you'll be given opportunities to expand your skill set and enjoy excellent employee benefits in a thriving values driven culture.

This is a Full Time Role with the possibility of Part Time flexibility for the right candidate.

If you feel this role is for you, we would love to hear from you Please submit your resume and cover letter outlining your relevant experience

Please contact or call if you have any further questions.

Sometimes your personal circumstances may mean you need a bit of extra support to apply for this position, please reach out to our People and Culture team if you require any adjustments to support your application.

We require all applicants to undergo background checks.

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