Nab Customer Service Advisor

7 days ago

Melbourne City Centre, Australia HAYS Full time

Join NAB's Docklands HQ and unlock your potential - APPLY NOW

**WHY NAB?**

NAB creates employees who thrive when achieving great results for the customer, the brand and themselves.

**Your new role**

Join a team of dedicated superheroes revolutionising customer service whilst driving the growth and success of NAB's business and its customers.

In this exciting role, you'll handle inbound calls from a diverse base of Corporate and Business customers, tackling a vast range of simple to complex enquiries.

Equipped with up-to-date knowledge of NAB's products and services, you'll impress customers with accurate information and provide effective solutions.

Your exceptional customer service skills will shine as you assist customers with tasks such as opening new accounts and addressing Internet banking queries, always striving for a first-call resolution.

Join the team and embrace a dynamic work schedule You'll work on a rotating roster from Monday to Friday, experiencing shifts that range from a start time of **8:00 AM** to a finish time of **8:00 PM.** Each day brings new challenges and keeps things interesting.

After completing training, you'll enjoy the flexibility of hybrid work from both home and office. Pay is **$32.73 + Super**

**What you’ll need to Succeed**
- Customer Service experience (retail, hospitality etc).
- Experience in a Call Centre environment (highly desirable, but not essential).
- Strong communication skills, attention to detail and resilience.
- Personable, professional with a keen determination to succeed.

**What you’ll get in return**
- A 10-week extensive training program, aimed at providing you with a deep understanding of NAB's product base.
- Limitless career development opportunities within the banking sector.
- A wealth of resources to support your physical health and well-being, such as our Employee Assistance Program and various well-being initiatives.

**What you need to do now**

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