Advisor Nab Connect Servicing

3 days ago

Melbourne, Australia NAB Full time

Advisor NAB Connect Servicing
- Job number: 799764
- Primary position location: VIC- Melbourne inner
- Primary position location: VIC- South East region
- Category: Business Banking
- Work type: Permanent Full time
- Closing at: May 2 2025 - 23:55 AEST

**Favourite**

Join our dynamic, high performing team in **Knox** and become part of an industry leading business, committed to delivering exceptional customer service for business and personal customers.

**We are customer obsessed**

In the role of Advisor - NAB Connect Servicing you take ownership of customer issues and resolve them with urgency and care

**In this role, you will**
- Assist our high value business customers with support and information to their general enquiries in relation to self-service, auto responses and online technology.
- Help to identify and resolve customer issues with the highest level of quality and professional service.
- Provide an outstanding level of customer service and satisfaction, offer tailored solutions where necessary.
- Input and update important information and data on to our CRM systems.
- Expected to work a rotating shift pattern during the week and weekends (Saturdays only).
- Multi task with multiple systems.

**What you’ll bring**:

- Exceptional customer service experience with a proven track record.
- Resilience and patience to assist and problem solve in a fast-paced environment.
- A professional level of maturity and patience to deal with a wide variety of valued customers and their queries.
- Ability to adhere to and understand NAB’s Code of Conduct.
- Sound product knowledge of our offerings and services.
- Strong technical skills and ability to multi-task using multiple systems

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB**

Unsolicited CVs from agencies will not be accepted.

  • Advisor - Nab Connect Servicing

    2 weeks ago

    Melbourne City Centre, Australia NAB Full time

    Advisor - NAB Connect Servicing - Job number: 803122 - Primary position location: VIC- Melbourne CBD - Category: Call Centre/Contact Centre - Work type: External - Work type: Permanent Full time - Closing at: Sep 16 2025 - 23:55 AEST **Favourite** **Advisor - NAB Connect Servicing** **Join our dynamic, high performing team in Docklands and become part of...

  • Advisor - NAB Connect Servicing

    2 weeks ago

    Melbourne City Centre, Victoria, Australia NAB - National Australia Bank Full time $104,000 - $130,878 per year

    Advisor - NAB Connect ServicingJob number: 803122Primary position location: VIC- Melbourne CBDCategory: Call Centre/Contact CentreWork type: ExternalWork type: Permanent Full timeClosing at: Sep :55 AESTFavouriteAdvisor - NAB Connect ServicingJoin our dynamic, high performing team in Docklands and become part of an industry leading business, committed to...

  • Advisor - Connect Servicing

    2 weeks ago

    Melbourne, Victoria, Australia NAB Full time $104,000 - $130,878 per year

    Advisor - NAB Connect ServicingJoin our dynamic, high performing team in Docklands and become part of an industry leading business, committed to delivering exceptional customer service for business and personal customers.Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters...

  • Nab Customer Service Advisor

    5 days ago

    Melbourne Eastern Suburbs, Australia HAYS Full time

    NAB's Knox Data Centre is recruiting Customer Service Advisors, conveniently located in Wantirna South 3152! - Make a real difference for our communities. - Our work changes the future of banking, and you will be a part of a team that is solving society’s biggest challenges. - Make a genuine difference through the work you do Your new role: NAB Connect...

  • Nab Connect Call Centre Advisor

    1 week ago

    Melbourne, Victoria, Australia Hays Full time

    NAB's Knox Data Centre in Wantirna South is looking for aspiring bankers who want to develop meaningful career**Your new company**NAB Connect is an online business banking platform that allows business customers to access their accounts seamlessly on the go, from anywhere. The NAB Connect team is located at their very own NAB Knox Data Centre (Melbourne...

  • Nab Colleague Services Advisor

    2 weeks ago

    Melbourne, Victoria, Australia Hays Full time

    Colleague Services Advisor entry level HR role in People & Culture NAB**Your new company**Working at NAB offers a unique opportunity to be part of an organisation that is at the forefront of the banking industry. NAB's culture is designed to promote excellence and collaboration while providing employees with the support and resources they need to succeed...

  • Nab Customer Service Advisor

    2 weeks ago

    Melbourne Eastern Suburbs, Australia HAYS Full time

    NAB’s Data Centre Knox is looking for aspiring bankers who want to develop a long and meaningful career! Why NAB? - Our work changes the future of banking, and you will be a part of a team that is solving society’s biggest challenges. - Make a real difference for our communities. - Make a genuine difference through the work you do. Your new role: The...

  • Guest Services Advisor

    3 days ago

    Melbourne City Centre, Australia NAB Full time

    Guest Services Advisor - Job number: 798785 - Primary position location: VIC- Melbourne CBD - Category: Administration & Office Support - Work type: Permanent Full time - Closing at: Mar 14 2025 - 23:55 AEDT **Favourite** As a Guest Services Advisor, you will support the delivery of exceptional workplace experiences and service to colleagues, customers,...

  • Nab Customer Service Advisor

    1 week ago

    Melbourne City Centre, Australia HAYS Full time

    NAB Customer Service Advisor NAB creates employees who will go above and beyond to achieve great results for the customer, the company and themselves. A diverse and inclusive workplace works better for everyone, and when you work at NAB, you’ll experience the benefits first-hand. - We grow leaders who inspire and energise their teams. - You can define...

  • Nab Customer Service Advisor

    5 days ago

    Melbourne City Centre, Australia HAYS Full time

    **Your new company** To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB’s core values include passion for customers, will to win, be bold, respect for people, and doing...