Program Support Officer

**Job no**: 0059730
**Location**:Parkville
**Role type**:Full-time; Continuing
**Department/School**:Global Culture and Engagement
**Salary**:UOM 6 - $92,749 - $100,397 p.a. plus 17% super
- **Lead the charge in managing programs and venues in our Performing Arts Department.**:

- **Engage with diverse stakeholders to ensure exceptional program and venue management contributing to a dynamic campus environment.**:

- **UOM 6 - $92,749 - $100,397 p.a.17% super, and benefits.**

**About the Role**
As part of the University of Melbourne's newly formed Performing Arts Department under the Global Culture and Engagement Portfolio, you'll be instrumental in ensuring seamless program and venue management. Reporting to the Manager, Performing Arts Programs, you'll collaborate with various stakeholders - from University faculties to external partners - to facilitate a diverse lineup of events and activities at Market Hall and the Amphitheatre. Your responsibilities also extend to providing crucial administrative support to the Director of the Performing Arts Department. Be at the heart of an exciting journey in the arts and academia.

Your responsibilities will include:

- Driving daily operations, bookings and and programs within Market Hall,and the Amphitheatre with a focus on continuous improvement
- Managing venue inquiries, coordinating event schedules and bookings
- Offering guidance and training as needed for student and external events, ensuring compliance with venue hiring terms, safety protocols, and occupational health and safety guidelines.
- Developing and maintaining reporting and data relating to Market Hall and Amphitheatre usage.

**Who We Are Looking For**
Bring your expertise in scheduling, event coordination, and operations management to a dynamic environment with diverse stakeholders. Leverage your exceptional organisational and time management talents to thrive under pressure, master task prioritisation, and navigate competing demands seamlessly. Your advanced communication skills, both written and verbal, coupled with your proactive approach, will empower you to take ownership and excel in your designated responsibilities independently.

You will also have:
- Tertiary qualifications in a relevant discipline or an equivalent combination- of relevant experience and education/training.-
- Proven expertise in fast-paced customer service, especially within a university student experience setting, preferred.For further information regarding responsibilities and requirements, please refer to the attached PD.
- This position requires the incumbent to hold a current and _valid Working with Children Check_ to ensure the University provides a safe environment for everyone._

**Please note: Visa sponsorship is not available for this position**. This role requires current valid work rights for Australia.

**Your New Team - Performing Arts Department**
The University of Melbourne has endorsed a vision to strengthen and position its performing arts activities under the umbrella of the Cultural Commons strategy to enhance the student experience and its reputation as a foundational leader in arts and culture locally, nationally, and internationally. The Performing Arts Department is a newly created department to oversee the management and programming of the recently opened Arts and Culture building. housing the Union Theatre (398-seat proscenium arch theatre), Guild Theatre (102-seat ‘black box’ theatre, the repurposed event/performance space Market Hall and the outdoor amphitheatre for up to 1000 people.

**What We Offer You**
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits page

**About the University of Melbourne**
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

**Be Yourself**
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

**Aboriginal and Torres Strait Islander Applicants**
We recognise that reconciliation is central to our purpose. For more information, please visit our Reconciliation page.

**Join Us**
- **Resume**:

- **Cover Letter outlining your interes