Program Officer, Melb Peer Mentor Program

**Job no**: 0057298
**Location**: Parkville
**Role type**:Full time; Continuing
**Department/School**:Student and Scholarly Services
**Salary**:UOM 6 - $89,182 - $96,536 p.a. plus 17% super (pro rata for part-time)

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

**About Student and Scholarly Services**
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.

**About the Role**
As the Program Officer, Melbourne Peer Mentor Program, you will be responsible for supporting the coordination and delivery of the University’s flagship peer-to-peer mentoring program, as part of the Student Life Advising and Mentoring initiative. Your role contributes to the university-wide program coordination of enterprise systems, business processes, administration and communications for the MPMP to ensure strategic alignment and operational excellence. Your role works closely with the Coordinator, Melbourne Peer Mentor Program and colleagues from Academic Divisions, Student and Scholarly Services and Business Services to ensure that resources, timelines, and support are relevant throughout program delivery and that there is a cycle of continuous improvement. A key milestone includes supporting the delivery of Orientation activities in partnership with the Melbourne Commencement Ceremonies.

Responsibilities include:

- Administer core business processes including generating lists and data as well as enrolling students and mentors into systems and groups, and liaising with academic divisions on local exceptions and adjustments
- Support program-wide training and development of Melbourne Peer Mentors, ensuring compliance with key policies and practices (e.g., Child Safety) and student leadership enablers such as Mental Health training
- Contribute to data management and reporting including maintaining dashboards for reporting
- Identify issues and risks with program delivery, escalating as appropriate and within agreed processes

**About You**
To be successful in this role, you will have advanced oral and written communication skills, with an outstanding ability to communicate and build rapport with diverse student, staff and stakeholder groups. Your high-level organisational skills will enable you to effectively work in a team and/or individually to ensure your workload is completed to meet deadlines. You will maintain a positive and professional ‘can do’ attitude to foster a collaborative team environment.

You will also have:

- A minimum bachelor level degree with subsequent relevant experience; or extensive experience and specialist or broad knowledge in administrative fields; or an equivalent combination of relevant experience and education/training
- Strong data skills, including an intermediate level of Excel (using pivot tables, V-look up, etc. to enable data manipulation)
- Demonstrable understanding of the academic, wellbeing and co-curricular context of the student experience
- To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check._

**_ Please note: To be considered for this role you must have current valid work rights for Australia._**

**About the University**
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

**Benefits of Working with Us**
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

- Flexible working arrangements, generous personal, parental and cultural leave
- Competitive remuneration, 17% super, salary packaging and leave loading
- Free and subsidised health and wellbeing services, and access to fitness and cultural clubs
- Discounts on a wide range of products and services including Myki cards and Qantas Club
- Career development opportunities and 25% off graduate courses for staff and their immediate families

**Be Yourself**
We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is