Key Accounts Support Officer

4 days ago

Coopers Plains, Australia CSR Full time

ABOUT US
CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.
THE OPPORTUNITY
CSR have an exciting opportunity for a Key Accounts Support Officer to join our National Accounts Support Team based in Cooper Plains for a fixed 12-month contract (with potential extension).
Reporting to the National Accounts Support Team Leader this role will work with key customers reconciling national accounts whilst managing internal and external stakeholder communication.

**Accountabilities (include but are not limited to)**:

- Managing customers claims in a timely manner.
- Understanding of how customers administration systems and processes operate to effectively resolve issues and remove roadblocks for Customer Service.
- Maintain strong relationships with CSR team members, understanding varying processes and opportunities for improvement.
- Capturing and actioning of service, quality, and pricing complaints in conjunction with State Customer Service team members.
- Support activities which encourage the ‘service excellence' culture.

**About you**:

- Minimum 2 years' experience working in a customer service / accounts environment.
- Basic - Intermediate Excel skills.
- Positive attitude and willing to learn new skills.
- Innovative thinking and problem solving, with strong attention to detail and excellent organisational skills.
- Analytical thinking and information seeking.
- Able to establish strong internal and external customer working relationships.
- Ability to prioritise work and meet tight deadlines.
- A methodical and thorough approach to all tasks.

WHAT'S ON OFFER
- Attractive Salary + Super + Benefits.
- Access to CSR's amazing employee benefits & discounts.
- Work with an established team that is friendly and supportive
- Training and career progression provided.

At CSR, we are committed to creating a supportive and engaging environment that recognises and rewards its people, enabling them to grow their career and truly thrive. We are a diverse and inclusive organisation where differences are valued. We welcome people of all backgrounds, experiences, and abilities.

  • Sales, Key Account Manager

    2 weeks ago

    Coopers Plains, Australia CSR Full time

    CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. THE ROLE CSR have an exciting opportunity for a Sales,...

  • Director Support Officer

    2 weeks ago

    Coopers Plains, Queensland, Australia Department of Health - Queensland Full time $60,000 - $90,000 per year

    Support Our Nursing Leadership Team at QEII Jubilee HospitalPlay a key role in delivering exceptional healthcare by providing high-level administrative support to our Nursing Directors within a dynamic hospital environment.Your new role: Be the organisational backbone supporting the Medical & Surgical Nursing Directors at QEII Jubilee Hospital. You'll play...

  • Admin Assistant with Accounts Receivable/payable

    5 days ago

    Coopers Plains, Australia O'Brien Electrical and Plumbing Full time

    **O'Brien Electrical and Plumbing Coopers Plain**s provide a range of electrical, plumbing, gas-fitting and drainage services for their numerous clients. We have been in business in South East Queensland for over 25 years. **About the Role...** You will provide administrative support to all parts of the business, in particular our electrical team. You...

  • Office Admin

    4 days ago

    Coopers Plains, Australia Workforce Success Full time

    **Office Administration** Our client is a leading manufacturer in the mining industry and based on the South Side of Brisbane. Work closely with both business owners and tradesmen to complete a variety of tasks! If you would like to be part of a tight-knit team and work for a high-end manufacturer, then we want to hear from you! **Responsibilities can...

  • Administration / Sales Support Officer

    5 days ago

    Coopers Plains, Australia Sci-Fleet Motors Full time

    We currently have an exciting opportunity available for a _Full-Time Administrator / Sales Support Officer_ to join our New Truck Sales Team Located in Coopers Plains. Previous industry experience is not essential to be successful in this role. If you are motivated and driven to achieve results and have a background in Administration please apply! Who is...

  • Admin Officer

    5 days ago

    Coopers Plains, Australia Tempe Tyres & Wheel Centre Full time

    Are you results-driven with loads of energy? Are you passionate about sales and the customer experience and want to be part of a dynamic team taking our business to the next level? Tempe Tyres is a leading tyre wholesaler with national distribution and well-established quality brands, and we are in pursuit of a results-driven Admin Officer to join the admin...

  • Neighbourhood Administration Officer

    5 days ago

    Coopers Plains, Australia BlueCare Full time

    Our Neighbourhood Administration / Scheduling Officer, is a key support role to the delivery of our Community Care based services. You’ll play a pivotal role in ensuring business operations are running efficiently and our clients receive an exceptional experience. Administration / Scheduling Officer | BlueCare | Community Care - Employment Status: Full...

  • Customer Service

    2 days ago

    Coopers Plains, Australia Allens Industrial Products Full time

    THE BUSINESS Allens Industrial Products is a 3rd generation family owned & independently operated Specialist Industrial Safety Supplier. Established over 20 years with branches & warehouses in Brisbane, Sydney & Melbourne, Allens has a focus on service as its No.1 priority. Experiencing perpetual growth, this is an opportunity to join a highly motivated and...

  • Office Administrator and Scheduler

    2 weeks ago

    Coopers Plains, Queensland, Australia LCM Air Conditioning Full time $60,000 - $90,000 per year

    We are looking for a permanent full-time administrator/coordinator to work alongside an existing admin team to provide exceptional service to our customers.About the Rolepermanent full-time position with immediate start;must have SimPro software experience;requires a professional phone manner, strong MS Office skills, effective organisational and...

  • Quality & Compliance Officer

    1 week ago

    Coopers Plains, Queensland, Australia Metro South Health Full time $60,000 - $90,000 per year

    Your new role:As the Quality and Compliance Officer, you'll play a vital role in maintaining and improving quality systems at the Queensland Tissue Bank (QTB). Working under the Manager, Quality and Compliance, you will:Support internal and external audits to ensure compliance with Therapeutic Goods Administration (TGA) requirements and cGMP standards.Assist...