Manager Strategic Marketing and Communications

The City of Whitehorse, located 15 kilometres east of the Melbourne CBD, is a culturally diverse community of almost 177,000 people. Whitehorse includes the suburbs of Box Hill, Burwood, Nunawading, Blackburn, Mitcham, Forest Hill and Vermont and is characterised by quiet tree-lined residential streets, an abundance of parks, gardens and natural bushland reserves, bustling shopping centres and a diverse range of arts, cultural, sports and leisure facilities.

Whitehorse City Council provides more than 100 services and facilities across a range of areas within our community services, city development, infrastructure, corporate services and transformation directorates. Whitehorse is one of Melbourne’s largest metropolitan councils with a workforce of approximately 1300 employees and aspires to foster an inclusive, vibrant, prosperous and sustainable community. Our employees help us achieve these goals.
- **Lead our strategic Marketing & Communications function through the next phase of our transformation journey**:

- **Leverage your expertise in media in support of community engagement**:

- **Be a consultative advisor to the ELT, senior stakeholders and councillors**:

- **4 Year Fixed Term Contract
At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

- Excellent Customer Experience and Service Delivery
- Great Organisational Culture
- Innovation and Continuous Improvement
- Good Governance and Integrity Long Term Financial Sustainability

**The role**:
As we enter the next phase of our transformation you will be taking on this crucial role to lead the marketing and communications for Whitehorse City Council. As Manager of a broad team, you will define the strategic development and implementation of marcomms across a variety channels including media, website, social media and print ensuring the strategic direction and transformation agenda of the council are delivered.

Reporting to the Director of Corporate Services, you will also be part of the Senior Management Team. And in this pivotal function you will liaise closely with the ELT and councillors to provide high level strategic and operational advice and provision for key media messaging on the council’s behalf.

To succeed in this role as Manager Strategic Marketing and Communications you will have a service driven change management focus with key deliverables.

**About you**:
You are tertiary qualified in Communications, Public Relations or another relevant discipline or you will bring relevant demonstratable senior level experience across strategic marketing and communications. Additionally, you have a proven track record establishing media networks and can bring a strong applied understanding of media operations in support of community outcomes.

Your breadth of deep expertise also covers multiple marketing disciplines from creative design, digital and social marketing. Your exposure to operating in this type of role with organisations going through significant change and/or transformation will set you apart along with your political astuteness and ability to gauge differing opinions and still facilitate collaboration to achieve organisational objectives.

As an experienced and passionate people leader with a proven ability to positively influence and engage your team, employees and stakeholders you have a track record of successfully leading teams through significant transformational change.

**In return, we will offer**:
**The ability to make a difference - **Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse. Every day you really will see how the work you're involved in benefits the diverse community.

**Great working conditions **- a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

**An extensive Health and Wellbeing offering **- Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

**Transformation**:

- We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

**Further Information**

Further information is available from Joanna Gorrod on 9262 6307. To apply, please