Customer Service Specialist

2 weeks ago

Sydney Central Business District, Australia HAYS Full time

Customer Service role for a growing Insurance company, $70k package + 10% bonus.

**Your new company**

This business is dedicated to helping build and protect wealth, offering investment, insurance and superannuation products for you and your family. Servicing predominantly financial advisors on behalf of their clients, is this a fantastic opportunity to be exposed and grow in the world of wealth management. In the Client Services team, you will join a relaxed, energetic yet professional culture with fantastic support from management and leaders and an extremely down-to-earth executive team.

**Your new role**
- This role is responsible for supporting Advisers and Clients for Insurance products, ensuring they receive call resolution on all enquiries.
- Some general administration is involved as well as liaising with a wide range of business units.
- Engage with all stakeholders to develop and maintain a client-focused attitude in how we attract, build relationships, and retain clients.

**What you'll need to succeed**
- Previous phone-based experience is preferable, especially within insurance or financial services. However, due to the in-depth training and support, they are open to those who show the correct soft-skills and willingness to learn.
- Ability to commit to a full-time permanent role, Mon-Fri with rotating roster between 0800-1900.
- PR and Citizens only.
- Fantastic phone etiquette, with the ability to build rapport and relationships with others at ease.
- Keen interest in building and developing a career within finance, wealth or insurance.

**What you'll get in return**
- $70k package (inclusive of super) with 10% yearly bonus, opportunity to get more leave and numerous rewards.
- Perm role in Sydney CBD, up to two days WFH after training.
- Committed to progression and development, will put you through your RG146 and lots of training and support.
- Fun and energetic culture, multiple vacancies available, so you will be joining with other new starters.

**What you need to do now**

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