Customer Service

8 hours ago

Sydney Central Business District, Australia HAYS Full time

Customer service role, leading global wealth management company, CBD location. With WFH flex, $60-62k + Super.
**Your new company**
This is a leading global investment firm that is in full growth mode, priding themselves on managing a variety of asset classes from private equity, everyday families to hedge funds. Their aim is to give their customers attractive investment returns and employ world-class people who are dedicated to building a career within wealth and banking.

**Your new role**
You will be in a fast-paced, high-volume front line service role, helping customers with general enquiries to do with their superannuation and their investments. You will be provided with top-tier training that will see you really make an impact to your customer and find yourself an expert in the area within months. Some key responsibilities include:

- Providing excellent customer service by being informative, courteous, and professional to all clients
- Responding to a high volume of inbound calls from Investors, advisers, employers and third parties in a professional manner
- Providing customers with accurate product and service information across all

What you'll need to succeed:

- Ideally, we are looking for recent grads who are keen to get their foot in the door within banking or wealth - however you do not need university education if you have the willingness to learn complex financial products
- Having exposure to fast-paced environments in contact centre, retail or hospitality is advantageous
- The ability to start on the 31st of October
- A hard-working team-orientated attitude who wants to really make their mark on the bank and its customers
- PR and Citizens only please

**What you'll get in return***
- **Fulltime permanent role based in the Sydney CBD - starting salary of $60k to $62k + super, can grow to $70k in first 12-18 months with 3-4 promotions available**
***:

- **Additional performance-based bonus up to 20%**
***:

- **Fantastic training and progression opportunities - four-tiered training approach that gives you the opportunity to increase your base salary by 20% and really propel your career in the company**
***:

- **Post-training period, you will be able to work flexibly and can have 2 days work from home flexibility.
**What you need to do now**

***

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2709917

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