Facilities Coordinator

1 week ago

Brisbane, Australia JLL Full time

JLL supports the Whole You, personally and professionally.
About the Role
Key Responsibilities
Serve as the first point of contact for our client’s management office, interfacing with all internal and external customers
Deliver day-to-day facilites management services aligned with JLL's service excellence standards
Manage and maintain the CMMS system, capturing all Preventative and Reactive work orders for assigned sites
Delegate and allocate work orders to ensure contract requirements and KPIs are achieved
Coordinate building operations including HVAC, lighting, security, and life safety systems
Execute preventive maintenance programs and oversee routine facility inspections
Handle employee requests and resolve facility issues promptly
Respond to service requests and emergency situations using JLL's established protocols
Manage vendor relationships and coordinate service providers on behalf of clients
Review purchase orders and invoices in line with monthly financial reconciliations
Maintain accurate facility data and documentation in JLL systems
Ensure adherence to Australian WHS regulations and building compliance requirements
Support Contract Manager/Facilities Managers on daily tasks as required
Key Skills Required
Experience in facilities management, property services, or related field
Excellent communication skills with a client-service focused mindset
Strong organizational abilities and attention to detail
Experience coordinating with vendors and service providers
Background in customer service or client relationship management
Basic understanding of building systems is preferred but not essential
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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