Administration Assistant

4 hours ago

Melbourne, Australia Learning Online Full time

6 month contract
- Full time work
- Great culture with fun, friendly and supportive team

Learning Online is a new age education provider specialising in short online courses carefully crafted to give our students the skills to succeed in work and business.

Founded in 2019, we quickly became one of the leading online course providers within Australia and now we have Canada in our sights

Due to our growth plans we are looking at bringing on an Administration Assistant for a period of 6 months to work within our Operations team.

**ABOUT THE ROLE**
The Administration Assistant will be reporting into the Operations & Business Information Manager and will be responsible for running and coordinating the day-to-day administrative duties of Learning Online whilst also providing administrative support to our management team and staff.

More information about the responsibilities are
- Enrolling students onto the correct courses and issuing their login information as soon as possible post-sale, prior to their welcome call. Managing enrolments over several different LMS platforms. Where course content is outsourced, making sure all login information is recorded correctly for billing purposes.
- Support with tracking Kits that have be sent to students.
- Processing approved cancellations on the system, ensuring students no longer have access to their course.
- Creation and issue of Proof of Enrolments.
- Monitoring exception reports to ensure admin is being done correctly within the organization.
- Providing administrative support to the HR department through the on/offboarding process
- Assisting the Operations & Business Information Manager with ongoing improvement
- Day to day admin support to the OBIM and other departments within the business

**OUR IDEAL CANDIDATE WILL**:

- Have previous administration & customer service experience
- Be familiar with Microsoft Office
- Possess exceptional time management skills

**WHY WORK FOR US**:

- Great company culture
- Queens Road location with views over Albert Park
- Fun team activities
- Inhouse Barista for free coffee or tea every day

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