Administrative Assistant

2 days ago

Melbourne, Australia Canberra Institute of Education and Technology Full time

Are you an organized and detail-oriented individual with a passion for education and administrative excellence? We're seeking an experienced Administrative Assistant to join our team at a prestigious Private Registered Training Organization (RTO) in the heart of Melbourne.

Role: Administrative Assistant

Location: 341 Queen St, Melbourne VIC 3000, Australia

Company: Canberra Institute of Education and technology

About Us:
CIET is a leading Private RTO dedicated to providing high-quality education and training to empower individuals with the skills they need to succeed. We take pride in our commitment to excellence, fostering a dynamic learning environment, and supporting our students' journey to success.

Key Responsibilities:
As an Administrative Assistant at CIET, Melbourne, you'll play a pivotal role in ensuring the smooth operation of our administrative processes. Your responsibilities will include:
**Utilizing Learning Management Systems (LMS) and Student Management Systems (SMS) to manage and track student progress.**

Providing exceptional customer service to students, addressing inquiries, and offering support throughout their learning journey.

Collaborating with agents and maintaining positive relationships to facilitate student enrolment and engagement.

Crafting and sending offer letters to prospective students, detailing course information and enrolment procedures.

Assisting in student-related administrative tasks, including enrolment, documentation, and record-keeping.

Contributing to the overall administrative efficiency of the organization.

Qualifications:
Proven experience working with Learning Management Systems (LMS) and Student Management Systems (SMS).

Strong customer service skills with the ability to communicate effectively and empathetically.

Experience in dealing with agents and maintaining partnerships is highly desirable.

Excellent organizational skills and attention to detail to ensure accuracy in record-keeping and documentation.

Proficient in using MS Office Suite (Word, Excel, Outlook).

Previous exposure to the education sector, preferably within a Registered Training Organization (RTO), is a plus.

Ability to multitask, prioritize, and adapt in a fast-paced environment.

Strong interpersonal skills and a collaborative mindset.

Why Join Us:
Be a part of a passionate team dedicated to making a positive impact on students' lives.

Contribute to an environment that values innovation, growth, and professional development.

Enjoy a competitive salary and benefits package.

Work in a modern and supportive workplace located in beautiful Melbourne.

If you're ready to take the next step in your administrative career and join a reputable Private RTO in Melbourne, we want to hear from you

**Job Type**: Casual

**Salary**: $25.00 - $30.00 per hour

Expected hours: 30 per week

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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