Vendor Manager

4 days ago

Baulkham Hills, Australia Reserve Bank of Australia Full time

Hybrid work environment- Max term contract until December 2026- Play an important part shaping the future of our iconic Australian institution

The role

Key Responsibilities-
- Monitor and enforce compliance with contractual terms, service levels, and scope of work.- Facilitate timely resolution of contractual variations (positive and negative) in accordance with agreed processes.- Navigate contractual ambiguity to drive fair and pragmatic outcomes that support delivery objectives.- Act as a key liaison between internal delivery teams and vendors, ensuring alignment on goals and priorities.- Prevent escalation into legal disputes by fostering a collaborative, delivery-focused vendor relationship.- Support governance processes, including performance reviews, reporting, and issue escalation.- Identify and mitigate risks related to vendor performance and contractual obligations.- Assist in managing procurement processes to ensure vendor engagements are completed efficiently, cost-effectively, and in a timely manner.

About you-
- Strong understanding of managed service contracts, including SLAs, KPIs, and variation management.-
- Experience supporting or managing procurement processes in a complex IT environment.- Excellent stakeholder management and communication skills, with the ability to influence and negotiate effectively.- Experience working in complex, multi-vendor environments with competing priorities.- Strong problem-solving skills and a proactive, solution-oriented mindset. Preferred Qualifications- Bachelor’s degree in Business, IT, or a related field.- Certifications in vendor management, contract management, procurement, or IT service management (e.g., ITIL, CIPS, or similar) are a plus.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go.

Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

Application Close:
May 27, 2025

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