Customer Contact Centre Consultant

2 weeks ago

East Victoria Park, Australia New Town Toyota Full time

Posted: 16/08/2024- Closing Date: 15/09/2024- Job Type: Contract- Location: East Victoria Park- Job Category: Customer Service- New Town Toyota and Kalamunda Toyota are growing and we’re looking for people to grow with us._

We are a family owned and operated Toyota dealership in the Perth metro area and have been operating for over 30 years. We’re one of Perth’s biggest Toyota dealerships and proudly hold the title of the largest Toyota Genuine Parts dealer in Australia. Supplying and servicing a large variety of commercial, mining, and private customers, means there’s always opportunities for career growth. Plus, Toyota is Australia's favourite car manufacturer, so if you’re looking for ongoing job stability and opportunities to grow your career, we’d love to hear from you.

**How you will make an impact**:

- Conducting outbound calls for the dealership with a focus on contacting service customers; including active and at risk customers & re-booking no shows
- Verifying customer information for database accuracy
- Learning and keeping up to date with Toyota products and key selling points

**Desired Skills and Experience**:
**What we’re looking for**:

- Outstanding customer service skills
- Excellent written and verbal communication skills
- Ability to work autonomously within documented processes and procedures
- Effective time management processes
- Previous experience in the automotive industry desirable however not essential

**Life at New Town Toyota**

As a family-owned Toyota dealership, we treat all our employees like family. They’re the engine behind our success. It’s why we’ve always been committed to investing in their development and growth, both personally and professionally.

Our **employee benefits** include:

- Comprehensive training and support
- Employee discounts across a range of Toyota products and services
- Employee discounts on private health insurance, Crown hotel rates, and local businesses
- On-site gym
- Access to our confidential employee assistance program
- Free annual flu shots
- We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._

  • Contact Centre Consultant

    5 days ago

    Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Keilor East Leisure Centre - Keilor East 3033** - **Are you a great problem-solver?**: - ** Do you love providing great customer experiences for a wide range of people?**: - ** Do you have a great phone manner and ‘smile in your voice’?** This is a great opportunity for passionate and friendly people who enjoy delighting our members and...

  • Contact Centre Consultant

    2 weeks ago

    Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Keilor East Leisure Centre - Keilor East 3033** - Are you a great problem-solver? - Do you love providing great customer experiences for a wide range of people? - Do you have a great phone manner and ‘smile in your voice’? This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave...

  • Customer Support Contact Centre Agent

    17 hours ago

    Hawthorn East, Australia Bunnings Full time

    Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave- 12 weeks paid parental leave, regardless of...

  • Customer Service Representative

    4 days ago

    Horsley Park, Australia Alexander Appointments Full time

    $32.00 per hour + Super | 37.5 hours per week - Customer Service | Horsley Park Location - ASAP Start | Career progression available **Customer Service Representative - Contact Centre** - **$32.00 per hour + Super | 37.5 hours per week**: - **Customer Service | Horsley Park Location**: - **ASAP Start | Career progression available** **About Alexander...

  • Contact Centre Representative

    2 weeks ago

    Osborne Park, Australia SilverChain Full time

    **Date**:10 Jan 2025 **Location**: Osborne Park, WA, AU, 6017 **Company**:Silver Chain Group Limited - **Competitive hourly rate + Super + 17.5% leave loading**: - **Hybrid working options after probation period**: - **Salary Packaging of up to $18,500** **The opportunity** Start the new year with Silver Chain Group and become part of our Contact...

  • Team Member

    5 days ago

    Hawthorn East, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Contact Centre Representative

    17 hours ago

    Osborne Park, Australia Silverchain Full time

    **Date**:7 Jul 2025 **Location**: Osborne Park, WA, AU, 6017 **Company**:Silver Chain Group Limited - **Competitive hourly rate + Super + 17.5% leave loading**: - **Work from home 4 days per week after probation period**: - **Salary Packaging of up to $18,500** **The opportunity** Silver Chain Group have multiple vacancies commencing** 11th August**...

  • Customer Contact Officer

    2 weeks ago

    Davoren Park, Australia City of Playford Full time

    **Customer Contact Officer** FT / Ongoing Classification: GO3 $75,550 - $81,080 + Superannuation **About the Role...** An ongoing position has become available within our Customer Contact team as a Customer Contact Officer to work across both Call Centre and Front Desk environments. Our core business hours are 9:00am - 5:00pm Monday to Friday and work...

  • Client Contact Centre Supervisor

    1 week ago

    Osborne Park, Australia VetPartners Full time

    **Client Contact Centre Supervisor** **Join a team that’s passionate about pets, people, and exceptional service.** At **VetPartners**, we believe in making a difference—one call, one conversation, one pet at a time. Our Client Contact Centre is the heart of our connection with pet owners across **One Cancer Care, Best for Pet, Vetwest Animal...

  • Customer Communication Centre Specialist

    2 weeks ago

    Victoria Park, Australia Autoleague Full time

    Competitive Salary Package + Incentives + Benefits $$$ - Amazing company culture with a supportive management team - Ongoing training and fantastic career development opportunities **Join the Drive at JAC Motors! **Customer Communication Centre Specialist Wanted!** Are you passionate about creating seamless connections with customers? Do you thrive in...