
Customer Contact Officer
1 day ago
Full Time & Casual/ Fixed Term Contract (9 Months)
Classification: GO3 ($84, Superannuation)
The Opportunity
A full-time position has become available within our Customer Contact team as a Customer Contact Officer to work across both Call Centre and Front Desk environments. Our core business hours are 9:00am – 5:00pm Monday to Friday and work will be rostered across our Elizabeth (Civic Centre) and Davoren Park (Playford Operations Centre) locations.
Our Customer Contact Officers deliver high quality customer service as the first point of resolution to approximately 40 teams within Council, to assist the organisation to focus on core business objectives.
This is a great opportunity to collaborate across many of the City of Playford teams to efficiently connect our customers with key Departments and information, ensuring high quality, efficient and prompt customer service is provided. The positions work as part of a dynamic team environment where you feel supported and empowered.
While this role is advertised as full-time, we also welcome applications from casual candidates, as there may be opportunities for casual work within the team.
About You
You possess a demonstrated passion and commitment for delivering positive outcomes for the community and delivering an outstanding customer experience. Your exceptional interpersonal communication skills enable your ability to relate to people and effectively problem solve.
You enjoy working in team environments where you can bring your adult self to work each day and collaborate on day to day activities and new initiatives. You will also possess excellent skills in MS programs, computer systems and databases, with ability to work across multiple platforms at any given time.
Successful applicants will have a current drivers licence and experience in Customer Service, Administration and/or related field.
What's in it for you?
It's important to us that you are the right fit to join our team, but it's just as important that Playford is the right place for you. Our team work hard together, but also celebrate together, learn together and support each other.
We have a commitment to work/life balance through flexible working conditions and we remain focused on providing a high level of service and positive experience for our customers and stakeholders.
You will also get access to employee benefits, some of them are:
- Job security
- Attractive salary and supportive team culture
- A genuine opportunity to grow and lead change
Incumbents in this position are required to possess a National Criminal History Clearance.
Submit your application by clicking the "Apply Now" button. Please include your resume and cover letter outlining your suitability and your preference for full time or casual work. If you would like further information, please contact
Jess Degioia
–
Manager
Customer Contact
on
for a confidential chat.
Applications close at 12.00pm on Friday, 19 September 2025.
The City of Playford values diversity and work life balance. If you require any reasonable adjustments to be made to support you in submitting your application including alternative vacancy formats and application options, please refer to the Manager's contact details above. Any information provided will be kept confidential and will only be used to support your access to fully participate in the recruitment process.
-
Reception and Administration Officer
1 day ago
Davoren Park, South Australia City of Playford Full time $84,000 - $104,000 per yearFull Time /12-Month ContractClassification: GO3 ($84, Superannuation)Be the welcoming face of a vibrant community hub that supports wellbeing, connection, and inclusion.As one of the fastest-growing council areas in South Australia, the City of Playford is focused on building sustainable foundations and places the community at the heart of everything we do....
-
Payroll Officer
4 days ago
Davoren Park, South Australia City of Playford Full time $100,000 - $120,000 per year**Fulltime / 6-Month ContractClassification: GO4 ($92, Superannuation)Bring your attention to detail and passion for payroll accuracy to a collaborative and community-focused finance team.**As one of the fastest-growing council areas in South Australia, the City of Playford is focused on building sustainable foundations and places the community at the heart...
-
Payroll Officer
4 days ago
Davoren Park, South Australia City of Playford Council Full time $92,000 - $140,000 per yearPayroll OfficerFulltime / 6-Month ContractClassification: GO4 ($92, Superannuation)Bring your attention to detail and passion for payroll accuracy to a collaborative and community-focused finance team.As one of the fastest-growing council areas in South Australia, the City of Playford is focused on building sustainable foundations and places the community at...
-
Senior HR Specialist
3 days ago
Davoren Park, South Australia City of Playford Full time $100,000 - $129,000 per yearFull Time /OngoingClassification: GO8 (Starting at $129, Superannuation)Lead the strategic HR processes that sit behind a diverse workforce and support organisation-wide performance.As one of the fastest-growing council areas in South Australia, the City of Playford is focused on building sustainable foundations and places the community at the heart of...
-
Rose Park, South Australia GSM Retail Australia Pty Ltd Full time $60,000 - $80,000 per yearAbout UsGSM Retail Group, a proud member of the Gerard Private Holdings Group, has been a global leader in the electrical industry for generations. Our story began in 1920 with the Gerard Family, electrical industry pioneers who conceived Gerard Industries and the Clipsal brand. The GSM Retail Group was subsequently established in 1988 as a dedicated...
-
Customer Service Support
5 days ago
Regency Park, South Australia Siena Foods Full time $45,000 - $60,000 per yearBased here at Regency Park, Siena Foods, a family owned business highly regarded across Australia in the wholesale food industry, for the last 34 years.We are a family company dedicated to maintaining a high level of customer service and delivery of a quality products through multiple markets across Australia.We offer a friendly & supportive team...
-
Customer Service Officer
2 weeks ago
Sydney Olympic Park, New South Wales, Australia Tassal Full time $60,000 - $80,000 per yearAre you ready to start your career in Customer Service? Look no further We are looking for a full-time Customer Service Officer to join the Tassal team based in Sydney Olympic Park The position comes with the flexibility to work from home 2 days each week.This is a fast-paced role that is essential in ensuring that we deliver an exceptional experience for...
-
Office Administrator
2 weeks ago
Condell Park, New South Wales, Australia Precision Garage Doors and Gates Full time $49,900 - $69,000 per yearGarage doors Administrative Assistant provides essential support by managing customer inquiries, scheduling installations and service calls, processing orders, maintaining records, and coordinating with technicians and sales teams. Key duties include answering phones, email communication, data entry, managing customer relationships, and ensuring smooth...
-
Apprentice Employment Officer
1 day ago
Royal Park, South Australia Motor Trade Association SANT Full time $60,000 - $80,000 per yearAbout Us: The Motor Trade Association SA/NT (MTA) is the peak body representing the automotive retail, service and repair industry in South Australia and the Northern Territory. Our 1,300 members span publicly listed vehicle dealerships, through to independent mechanical repair workshops, service stations and automotive dismantlers. Our registered training...
-
Reception & Administration Officer
1 day ago
Royal Park, South Australia Motor Trade Association SANT Full time $50,000 - $70,000 per yearJoin an award-winning team MTA was named 2025 Large Training Provider of the Year, and we're looking for a friendly, organised team player to join our admin team in a front-line role supporting students, apprentices, and members through their training and employment journey.About Us: The Motor Trade Association Training and Employment Centre is the peak...