Contact Centre Consultant

5 days ago


Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, Keilor East Leisure Centre - Keilor East 3033**
- **Are you a great problem-solver?**:

- ** Do you love providing great customer experiences for a wide range of people?**:

- ** Do you have a great phone manner and ‘smile in your voice’?**

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions.

**The Role**

Belgravia Leisure launched our very own customer care contact centres in VIC. with flexibility. We know we are in the “Era of the Customer” and recognise that customer experience has evolved significantly. Customers are smarter, better informed with more options, and more critical about the experience they receive, expecting it to be right the first time, every time. This is a great opportunity to meet and exceed customer expectations, winning over new customers and increasing customer loyalty.

We are looking for passionate **contact centre consultant** who are prepared to put the customer at the centre of everything they do by delivering exceptional service, promoting our brand and services to potential and existing customers. We are looking for** part-time and full-time **representatives who have flexible availability to work weekdays and weekends. **Minimum 20 hours per week**. You will be paid according to the Fitness Industry Award at the following: Monday - Friday: $21.92 & Saturday: $27.40

A few of the duties and responsibilities are listed below:

- Provide excellent customer service, by responding to customers’ needs or concerns and ensure the quality of service meets agreed customer service standards
- Engaging with customers and promoting our services
- Develop positive relationships with customers to provide the best customer experience

Essential qualifications
- Level 2 First Aid
- Current CPR
- Working with Children's Check (Employee status)
- National Police check upon on-boarding

***If you do not have these qualifications, we are able to assist you if obtaining**

**About the Perks**

As a staff member of Belgravia Leisure you will also have access to all the leisure facilities in Moonee Valley, including Ascot Vale Leisure Centre and Queenspark Swimming Pool.

**About the Site**

The aquatic and recreation centre will include a number of facilities that will benefit many of the local community including 50m heated outdoor pool, 25m indoor lap pool, learn to swim pool, warm water program pool, spa, steam and sauna, as well as an indoor water playground for young children.

There will also be multi-purpose rooms for health and fitness classes, gym, wellness centre, café, family change rooms, all with a high level of regard to disability access. Thus, ensuring that Belgravia Leisure continues its purpose and mission of “**connecting community to leisure**” and in turn providing every member of the community the opportunity to take advantage of this incredible facility.

**The Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.



  • Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Keilor East Leisure Centre - Keilor East 3033** - Are you a great problem-solver? - Do you love providing great customer experiences for a wide range of people? - Do you have a great phone manner and ‘smile in your voice’? This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave...


  • Burwood East, Australia RSPCA Victoria Full time

    Be the first voice for those in need as a Contact Centre Representative! - Work a varied roster including weekends and public holiday. - Based at RSPCA Victoria, Burwood East. Make a difference for Animals! Be the first voice for those in need as a Contact Centre Representative at RSPCA Victoria! We’re looking for individuals with strong communication...


  • Hawthorn East, Australia Bunnings Full time

    Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave- 12 weeks paid parental leave, regardless of...

  • Team Member

    5 days ago


    Hawthorn East, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Burwood East, Australia RSPCA Victoria Full time

    Be the first voice for those in need as a Contact Centre Representative at RSPCA Victoria! We need someone with strong communication skills and a passion for animal welfare to receive and triage animal cruelty complaints in either a **casual or part tim**e** capacity. **The Role** As a Contact Centre Representative, you'll play a vital role in protecting...


  • East Victoria Park, Australia New Town Toyota Full time

    Posted: 16/08/2024- Closing Date: 15/09/2024- Job Type: Contract- Location: East Victoria Park- Job Category: Customer Service- New Town Toyota and Kalamunda Toyota are growing and we’re looking for people to grow with us._ We are a family owned and operated Toyota dealership in the Perth metro area and have been operating for over 30 years. We’re one...

  • Travel Consultant

    2 weeks ago


    East Maitland, Australia Greenhills Travel Centre Full time

    Retail Travel Consultant: A well established retail travel agency in the East Maitland (27 Years) is seeking an experienced and motivated travel consultant to join the team! As a retail travel consultant with the company, you will have the opportunity to utilise your skills in Amadeus and Sabre GDS to craft personalized travel itineraries that exceed our...

  • Travel Consultant

    2 weeks ago


    East Maitland, Australia GREENHILLS TRAVEL CENTRE Full time

    **Job Summary**: Minimum of 1 year of experience as a retail travel consultant Reliably commute or planning to relocate before starting work (required) Extensive knowledge of Amadeus, Sabre or Travelport GDS $50,000 - $65,000.00 per year Plus Superannuation A well established retail travel agency in East Maitland (27 Years) is seeking an experienced and...


  • Keilor Downs, Australia Redpath Partners Full time

    Dynamic, innovative and supportive team offering progression! - Regional location based West of Melbourne! - Seeking some marketing experience and customer-facing/collaborative skills! New opportunity for a Marketing Assistant/Coordinator with a creative flare and experience in Property, Retail, Fashion or Food marketing to join a leading and forward...


  • Keilor East, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Keilor East Leisure Centre - Keilor East 3033** - Rare opportunity to be part of managing a new state of the art facility. - ** 9 Month Full time Contract (Maternity Cover)**: - Future ongoing and growth opportunities within Belgravia Leisure **About You** You have experience in leading a team to achieve collective and individual targets....